Marianna Pillsbury
Plattsburgh,New York
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
3
3
years of professional experience
Work History
Financial Aid Student Worker
Financial Services Department
01.2021 - 07.2022
- Guided students through financial aid processes, by completing necessary forms and updating account records.
- Assisted students and families in filling out financial aid applications.
- Helped students sign up and design for payment plans.
- Contacted families and students about late payments and account statements.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Double checked payments and documentation of students applying for loans.
Community Assistant
Rise Of Opportunities VII LLC
09.2022 - Current
- Led tours to highlight property features to prospective tenants and answer questions.
- Maintained open communication with tenants to proactively handle questions and complaints.
- Responded promptly and effectively to out-of-hours emergencies such as maintenance needs and criminal incidents.
- Tracked prospects and responded to new inquiries to increase conversion rates.
Education
High School Diploma -
Poughkeepsie High School
Poughkeepsie, NY06.2020
Associates in Human Service - Psychology
Dutchess Community College
Poughkeepsie, NY06.2022
Bachelor of Business Administration - Business Administration And Management
SUNY Plattsburgh
Plattsburgh, NY06.2027
Skills
- Community Integration
- Information Updates
- Conducting Tours
- Community Relations
- Community Events
- Property Showing
- Resident Satisfaction
- Community Engagement
- Customer Experience
- Communication
Timeline
Community Assistant
Rise Of Opportunities VII LLC
09.2022 - Current
Financial Aid Student Worker
Financial Services Department
01.2021 - 07.2022
High School Diploma -
Poughkeepsie High School
Associates in Human Service - Psychology
Dutchess Community College
Bachelor of Business Administration - Business Administration And Management
SUNY Plattsburgh
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