Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Marianne Inman

Atlantic City,NJ

Summary

Dynamic food service professional with a proven track record at HardRock Cafe, excelling in high-volume dining environments. Skilled in cash handling and POS operations, I thrive under pressure while delivering exceptional customer experiences. Recognized for training new staff and enhancing team performance, I consistently prioritize guest satisfaction and operational efficiency. I’ve filled in other positions when necessary such as hostess and food running. I’m looking for a server or hostess position with room for growth.

Overview

2023
2023
years of professional experience
1
1
Certification

Work History

Food Server

HardRock Cafe
  • Provided exceptional customer service in fast-paced dining environment.
  • Delivered food and beverages promptly, ensuring accuracy and quality.
  • Assisted in training new staff on menu offerings and service protocols.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Handled cash transactions and processed payments efficiently using POS systems.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.

Restaurant Hostess

HardRock Cafe
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation system, optimizing table turnover and guest flow.
  • Assisted in training new team members on operational procedures.
  • Collaborated with kitchen staff to communicate guest needs effectively.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Backed up servers by checking on tables and retrieving items for guests.

Food Server

YOUYU Restaurant
HardRock Hotel And Casino
04.2022 - 09.2022

YOUYU is a fine dining establishment. I loved working there but the position was seasonal and so management recommended me for a full time position at the cafe.

While employed there I also worked in the other outlets managed by the same team. These other outlets are Legends Lounge and the VIP Players deck.

I also worked as a takeout server when needed

Education

Graduated - Biology

Egg Harbor Township High School
Egg Harbor, NJ
06.1989

Skills

  • Cash handling
  • Food handling
  • Professional attitude
  • Order taking
  • POS system operations
  • Allergy awareness
  • High volume dining
  • Cool under pressure
  • High energy and stamina
  • Upselling and cross selling

Certification

T.I.P.S certified until 02/2026

I.D. # 28542383

This certifies that I have successfully completed the Training for Intervention Procedures program.

I am dedicated to the responsible sale, service, and consumption of alcohol.

By using the techniques I have learned, I will help to provide a safer environment for our patrons, peers, and colleagues and reduce the tragedies resulting from intoxication, underage drinking, and drunk driving.

TIPS is a continuing education program and I am committed to staying current with my certification

Timeline

Food Server

YOUYU Restaurant
04.2022 - 09.2022

Food Server

HardRock Cafe

Restaurant Hostess

HardRock Cafe

Graduated - Biology

Egg Harbor Township High School