Marianne Lara-Osorio
Duluth,GA
Summary
Proactive and detail-oriented professional with a proven track record at Blissful Feet Dance Studio, enhancing office workflow and customer satisfaction through expert appointment scheduling and effective problem-solving. Skilled in cash handling and customer service, successfully trained new staff, and ensured compliance with security standards, demonstrating both hard and soft skills.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Blissful Feet Dance Studio
03.2022 - 06.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Trained new team members on company procedures, customer service and issue resolution.
- Handled assignments independently with good judgement and critical thinking skills.
Education
Duluth High School
Duluth, GA05.2025
Skills
- Time Management
- Listening Skills
- Cash Handling
- Appointment Scheduling
- Office Organization
- Documentation And Reporting
- Basic Math
- Greeting and Seating Clients
- Call Answering and Routing
- Punctual and Reliable
- Data Entry
- Telephone Etiquette
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Blissful Feet Dance Studio
03.2022 - 06.2024
Duluth High School
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