MARIANNE NICOL
Port Orchard,WA
Summary
Proactive Cybersecurity Awareness Program Manager ready to stand between businesses and threat actors. Avid student of developments in threat and avoidance education and awareness. Adept at assisting with every stage of cybersecurity awareness training, from preventive measures for employees (how to spot a phish) to disaster mitigation and recovery.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Global Infrastructure and Security Program Manager
Russell Investments
12.2019 - Current
- Created a Global threat awareness, training and avoidance communication program.
- Creation of targeted cybersecurity awareness campaigns and collateral - infographics, videos, fact cards, posters, directed at global employees.
- Created mass communication materials on specific threats phishing, ransomware, horme network security.
- Created and ran companywide Phishing Derby for phishing threat training
- Selection and distribution of on-line LMS Quarterly training and associated compliance reporting
- Special Cybersecurity events to improve program participation - Lunch and Learns, hosting events such as Security fairs and contests
- Compliance reporting, and KIP analysis for improvements
- Creation and maintenance of the Global Cybersecurity Learning Hub – internal on-line resource for Associates to access all materials, news and topics of interest to promote engagement and top of mind awareness around security
- Manages 40+ maintenance projects cross functionally for Global Technology Team annually
Technical Project Manager
TrueBlue
07.2018 - 11.2019
- Project Management responsibility for Cloud Migration Program in 2019
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Hands On creation and execution of a cross functional approach for overall data migration effort out of multiple data centers
- Lead Project Manager for 2019 datacenter consolidations
- This role included all planning, cross functional communication, reporting, budget control and cost forecasts, resource acquisition, contract negotiations, all software license reviews
- Responsible for all cross communications and planning with national and international Application Development teams for their major application AWS Cloud migration
- This involved architecture reviews, analysis, planning, development and testing for ~35+ on-premises Corporate applications.
Senior Technical Project Manager
Procom Consulting, T-Mobile
02.2018 - 04.2018
- Communicated project plans and progress to key stakeholders and project contributors.
- Partnered with project team members to identify and quickly address problems.
- Establish project plan, Sprint Planning, Reporting, Status Tracking and Communications for the Non-Functional Program requirements
- Facilitate the end to end (capture to testing) implementation of Non-Functional Requirements as required for Postpaid Billing
- Work with Program Agile Leads to provide a process that ensures that Non-Functional requirements for Security, SOX and other key Operational functions are planned, designed and executed with quality.
- Served as technical liaison, supporting engineering, management, procurement, sales and marketing, quality assurance and supply base.
Senior Technical Project Manager
Tek-Systems, T-Mobile
01.2016 - 04.2016
- Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.Communicated project plans and progress to key stakeholders and project contributors.
- Partnered with project team members to identify and quickly address issues.
- Managed a combined $46 million budget for two Customer Billing projects
- Produced Project Schedule and Status Reports
- Managed Vendor Testing team for Business Acceptance
- Project Put on Hold in April 2016
Principle Consultant
Fusion Solutions - Ericsson
01.2015 - 01.2016
- Position effectively driving the complex Change Order Scope definition process; working closely with the system owners and/or business analysts to accomplish this critical work
- Achieving realistic Change Management plans by consulting with management and review Change Requests to determine goals, time frames, budgetary requirements, process and procedures for accomplishing the project, staffing requirements, and allocation of resources
- Communicating and driving Change impacts, standards and procedures for project tracking, reporting and documentation to Executive Leadership at T-Mobile and Ericsson
- Provide leadership and direction to all the teams involved with the Change Request process
- Developed Change Management tools and track project-related costs and expenditures using Access and SharePoint with SharePoint Designer
- Possessing and using excellent analytical skills, flexibility, ability to plan and organize, responsiveness, creativity.
Technical Delivery & Project Manager
ProKarma - T-Mobile
11.2013 - 01.2015
- Drafted status reports for clients to illustrate ongoing accomplishments and reassure customers of compliance with planned milestones.
- Created and monitored compliance with delivery schedule milestones to support consistent progress toward internal goals.
- Served as primary point of contact for external clients with delivery issues, promoting maximum customer satisfaction metrics for each interaction.
- Aggregated delivery status reports from multi-disciplinary teams to unify progress tracking efforts across projects.
Development Manager
Meteorcomm
12.2011 - 10.2013
- Led team of 15 developers in analysis and rebuild of software from conception through implementation. Monitored resource allocation, budget development and personnel recruitment for multiple projects.
- Managed individual projects simultaneously for product lifecycle development.
- Monitored product pricing and legal requirements.
- Directed product development efforts using industry-specific tools to increase sales and overall company productivity.
- Trained staff during demonstrations, meetings, conferences, and workshops.
Senior Technical PMO Manager
Blue Nile
07.2011 - 12.2011
- Assessed business requirements to create focused solutions.
- Maintained authoritative knowledge through continued education and ongoing training.
- Improved systems with addition of new features and infrastructure.
- Developed diagrams to describe and lay out logical operational steps.
- Managed troubleshooting efforts for published content, assigning team members to correct performance issues and malfunctions.
- Coordinated with developers and designers to confirm websites are user-friendly, visually appealing and optimized for SEO.
Senior Manager
T-Mobile USA, Inc
04.2010 - 07.2011
Technology Manager
AT&T Wireless
01.1998 - 01.2004
Program Manager
University of Washington
01.1995 - 01.1997
Education
Master of Science - Communications
Cornell University
Bachelor of Arts - Communications/Psychology
University of Washington
Project Manager Masters Certification - undefined
Stevens Institute of Technology
Skills
- Performance Metric
- Information Governance
- Project Monitoring
- Security Processes
- Project Specifications
- Budgetary Controls
- Threat Research
- Critical Thinking
- Status Updates
- Technical Presentations
- Identifying Risks
- Change Management Process
Certification
Cybersecurity Awareness Communication IT Program Management
Budget Management Organizational Communication Digital Marketing Data Analysis and Projections
Risk Management Continual Process Improvement System Performance and Operational Sustainment
Timeline
Global Infrastructure and Security Program Manager
Russell Investments
12.2019 - Current
Technical Project Manager
TrueBlue
07.2018 - 11.2019
Senior Technical Project Manager
Procom Consulting, T-Mobile
02.2018 - 04.2018
Senior Technical Project Manager
Tek-Systems, T-Mobile
01.2016 - 04.2016
Principle Consultant
Fusion Solutions - Ericsson
01.2015 - 01.2016
Technical Delivery & Project Manager
ProKarma - T-Mobile
11.2013 - 01.2015
Development Manager
Meteorcomm
12.2011 - 10.2013
Senior Technical PMO Manager
Blue Nile
07.2011 - 12.2011
Senior Manager
T-Mobile USA, Inc
04.2010 - 07.2011
Technology Manager
AT&T Wireless
01.1998 - 01.2004
Program Manager
University of Washington
01.1995 - 01.1997
Master of Science - Communications
Cornell University
Bachelor of Arts - Communications/Psychology
University of Washington
Project Manager Masters Certification - undefined
Stevens Institute of Technology
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