EPIC
Brooke Clasby
Canton,NC
Overview
20
20
years of professional experience
Work History
Program Director
Healogics, Inc
09.2021 - Current
- Operations, marketing, strategic scheduling, payroll, budget
- Responsible for growing the business, managing staff and budget
- Profit and loss, EBITDA, and CORE financial reports.
Practice Manger III
LifePoint Hospital
05.2018 - 07.2021
- Manage 29 Employees, 14 Providers
- Payroll, budget expenses
- EBITDA, Providers schedules, surgery schedules, review encounters ready to drop for billing
- Verify insurances, Ordering, inventory, satisfaction scores, PI projects, evaluations
- Labs, CLIA certificate
- Joint Commission readiness.
Patient Access Manager
LifePoint Hospitals
05.2016 - 05.2018
- Managed 46 employees, 5 different departments including Scheduling, Emergency Department, Admitting, Outpatient Care Center, Patient Financial Advocates
- Handle the daily deposits for all locations, payroll for departments
- Responsible for the daily operations of all functions and serves as the liaison between the Service Center and the facility
- Integrate the department's services with the hospital's primary functions, develop/implements policies and procedures that guide or support service, assesses and improves department performance, and ensures orientation and continuing education of departmental staff
- Reviewed billing operations for hospital charges, denials, resubmission of claims
- Bad debt accounts balance
- Offered a Practice Manger III position back in the practices
- My hospital billing experience and the relationship our practices have with our hospital gave me great knowledge of correcting issues that arise between both entities involving billing and coding.
Practice Manager
LifePoint Hospital
07.2004 - 05.2016
- Managed 16 employees and 7 Providers, billing operations, drop claims, prior authorizations, work denials on claims, post payments
- Payroll, manage expenses
- Provider schedules
- Provider based billing.
Skills
- Policy and Procedure Development
- Workflow Planning
- Managing Practice Operations
- Clinical Improvement Initiatives
- Performance Metric
- Policy Implementation
- Payment Collection
- Organizational Goal Development
- Medical Billing and Collections
- Electronic Medical Record Software
- Medicare Compliance
- Marketing
Accomplishments
- Supervised team of 56 staff members.
- Improved Comprehensive Heal Rates by introducing Moleculight Imaging for visualizing and measuring wounds.
- Documented and resolved billing denials which led to increased revenue.
- Achieved GAP Metrics by completing Gap Closures with accuracy and efficiency.
Certification
- Licensed AAPC certified medical coder ICD-9
Summary
Experienced Practice Manager successful at handling payroll administration and patient relations for multi-physician practice. Promotes business development and community profile by developing positive rapport with patients and handling marketing activities. Successful forging partnerships with hospitals and specialty practices to extend patient care reach.
Education
Business Management
Georgia Southern University
Statesboro, GAWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
ASQ Member Excellence through Quality & Improvement
Haywood Community College Advisory Board
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Company CultureCareer advancementPersonal development programsSoftware
Athena
Paragon
Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Languages
English
Timeline
Program Director
Healogics, Inc
09.2021 - Current
Practice Manger III
LifePoint Hospital
05.2018 - 07.2021
Patient Access Manager
LifePoint Hospitals
05.2016 - 05.2018
Practice Manager
LifePoint Hospital
07.2004 - 05.2016
Business Management
Georgia Southern University
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