Marianne Sesma
Phoenix,AZ
Summary
People-focused professional with experience as a shift lead, building positive relationships, and navigating challenging situations in changing environments. Eager to combine my cosmetology background, creative eye, and passion for fashion to understand each bride's vision and help her find the wedding dress that brings it beautifully to life..
Overview
1
1
Language
4
4
years of professional experience
Work History
Shift Lead
Crumbl Cookies
Mesa, Arizona
05.2023 - Current
- Trained new team members in baking techniques and customer service standards to enhance team capability and service quality.
- Executed opening and closing procedures, ensuring smooth store operations through alarm system activation and cash counting.
- Monitored product quality, ensuring compliance with health regulations and maintaining high standards for customer satisfaction.
- Created an inviting atmosphere by actively engaging with customers and staff throughout shifts.
Team Member
La Michoacana
Mesa, Arizona
04.2022 - 10.2023
- Guided customers in product selection and resolved inquiries to enhance shopping experience.
- Coordinated with team members to deliver prompt service during peak hours, supporting overall operational flow.
- Operated cash register, processing transactions and handling customer payments accurately.
- Prepared and served food items adhering to company standards and recipes.
- Ensured cleanliness and organization of store environment, contributing to a positive customer atmosphere.
- Stocked shelves with merchandise, ensuring proper rotation of products displayed.
Education
Cosmetology - Cosmetology
Xtylo Beauty & Barber College
Phoenix, AZ06-2025
High School Diploma -
Humanities And Science Highschool
Tempe, AZ05-2023
Skills
- Effective communication
- Team collaboration
- Time management
- Conflict resolution
- Inventory management
- Multitasking
- Problem solving
- Attention to detail
Languages
Spanish
Native/ Bilingual
Timeline
Shift Lead
Crumbl Cookies
05.2023 - Current
Team Member
La Michoacana
04.2022 - 10.2023
Cosmetology - Cosmetology
Xtylo Beauty & Barber College
High School Diploma -
Humanities And Science Highschool