MARIANNE WEVER
Orem,UT
Summary
Successful Account Manager with 3 years of experience in addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Overview
6
6
years of professional experience
Work History
Practice Management Assistant
Unitas PPO Solutions
11.2023 - 06.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Developed and maintained filing systems to facilitate easy access to information.
- Organized resources, records and personnel to accomplish aggressive targets.
ACCOUNT MANAGER
ITOVi
10.2019 - 10.2023
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- Monitor and analyze customer's usage of our product
- Responsible for working with the Sales team to onboard and integrate new clients and develop existing client relationships
- Liaise between the customer and internal teams
DATA VERIFICATION SPECIALIST
TYPHOON DATA; OREM
08.2018 - 09.2019
- Update medical Licenses
- Verify if information given is the same as on licenses
- Be very precise on details
- Handled personal information such as, SSN, address, background check.
Education
Some College (No Degree) - BUSINESS MARKETING
Utah Valley University
Orem, UTSkills
- MS Word, Powerpoint, and Excel and able to type quickly and effectively
- Highly developed communication skills both verbal and non-verbal that help build a relationship more conducive to an agreeable outcome of any negotiation
- High levels of confidence when speaking either to groups or individuals
- Able to persevere when things get rough and know how to succeed under pressure
- Plan strategically and maintain awareness of attention to detail to overcome challenges
- Meet deadlines and achieve objectives without sacrificing quality
- Trustworthy, honest, and loyal to the work culture
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Practice Management Assistant
Unitas PPO Solutions
11.2023 - 06.2024
ACCOUNT MANAGER
ITOVi
10.2019 - 10.2023
DATA VERIFICATION SPECIALIST
TYPHOON DATA; OREM
08.2018 - 09.2019
Some College (No Degree) - BUSINESS MARKETING
Utah Valley University