Mariano Eguizabal
Hawthorne,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Manager
Extra Space Storage
03.2022 - Current
- Politely addressed any customers complaints, escalating to management when necessary.
- Devised processes to boost long-term business success and increase profit levels.
- Trained 10 new hires on company-specific policies, procedures, and compliance guidelines.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Meat Associate
Whole Foods Market
04.2022 - 10.2022
- Assisted Team Leaders in an analysis of sales, reports, and labor
- Completed inventory counts, reordered stock and removed expired items from supply.
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
Assist. Store Manager
Extra Space Storage
05.2021 - 02.2022
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Front-end Membership Associate
Costco
08.2020 - 05.2021
- Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
- Increased customer acquisitions by 10% through effective social media management, grassroots marketing and new member orientation.
- Maintained membership database, ensuring that all information was current and accurate.
Si Leader Math Tutor
Antelope Valley College
06.2020 - 11.2020
- Designed, implemented and managed successful training programs to meet department and school needs.
- Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
- Provided subject matter expertise on all courses, materials and lesson plans.
Education
Bachelor - Business Technology and Operations Management
California Polytechnic Pomona
Pomona, CA05.2024
Associate of Applied Science - Electrical Engineering
Antelope Valley College
Lancaster, CA05.2021
Associate - Mathematics
Antelope Valley College
Lancaster, CA05.2021
Associate of Science - Physics
Antelope Valley College
Lancaster, CA05.2021
Skills
- Troubleshooter for mechanical malfunctions
- Detail-Oriented
- Outstanding Communication Skills
- Multitasking and Organization
- Customer Relations
- MS Office Proficiency
- Sales Expertise
- Team Leadership
- Time Management
Certification
- Certified Associate in Project Management (CAPM), Google-September 2023
Timeline
Meat Associate
Whole Foods Market
04.2022 - 10.2022
Store Manager
Extra Space Storage
03.2022 - Current
Assist. Store Manager
Extra Space Storage
05.2021 - 02.2022
Front-end Membership Associate
Costco
08.2020 - 05.2021
Si Leader Math Tutor
Antelope Valley College
06.2020 - 11.2020
Bachelor - Business Technology and Operations Management
California Polytechnic Pomona
Associate of Applied Science - Electrical Engineering
Antelope Valley College
Associate - Mathematics
Antelope Valley College
Associate of Science - Physics
Antelope Valley College