MARIANO GONZALEZ
Mohegan Lake
Summary
Operations and Facilities Management Professional with 15+ years of experience overseeing multi-site residential and commercial property portfolios throughout New York City and the Hudson Valley. Proven expertise in property operations, facilities maintenance, vendor management, budget administration, contract negotiation, regulatory compliance, and team leadership. Demonstrated success in optimizing operational performance, improving tenant satisfaction, reducing costs, and leading cross-functional teams while maintaining high standards of service and compliance.
Overview
19
19
years of professional experience
Work History
OPERATIONS MANAGER
North Street Capital LLC
Newburgh, NY
01.2021 - Current
- Manage daily operations for a portfolio of residential and commercial properties, ensuring efficient performance, tenant satisfaction, and regulatory compliance.
- Supervise and mentor site managers and maintenance personnel across multiple locations, driving accountability and operational excellence.
- Oversee vendor and contractor relationships, including sourcing, contract negotiations, scheduling, and performance management.
- Administer operating budgets, monitor expenditures, support rent collection processes, and prepare financial reports for ownership and leadership teams.
- Serve as the primary liaison between property owners, tenants, contractors, and stakeholders, resolving issues and maintaining strong working relationships.
- Implement operational improvements that streamline workflows, increase productivity, and enhance property performance.
- Coordinate maintenance activities and facility operations to ensure timely completion of service requests and minimize disruptions.
FACILITIES COORDINATOR
Archdiocese of New York
New York, NY
07.2014 - 08.2021
- Coordinated facilities operations and maintenance services across multiple sites throughout New York City.
- Managed lease administration, rental agreements, renewals, and landlord communications to ensure compliance and occupancy requirements were met.
- Oversaw maintenance scheduling, repairs, and vendor services for more than 275 residential apartments across all five boroughs.
- Administered preventive maintenance programs and maintained accurate facility records and documentation.
- Responded to emergency maintenance and facility issues, coordinating corrective actions to ensure resident safety and operational continuity.
- Assisted with site acquisition initiatives, capital improvement projects, and operational reporting efforts.
JOURNEYMAN CARPENTER
United Brotherhood of Carpenters
New York, NY
09.2007 - 04.2014
- Performed construction, renovation, installation, and repair work for residential and commercial properties.
- Interpreted blueprints, technical drawings, and construction specifications to ensure accurate project execution.
- Maintained compliance with OSHA regulations and workplace safety standards.
- Collaborated with contractors, supervisors, and project teams to complete projects on schedule and according to quality standards.
Education
undefined
Skills
- Operations & Facilities Management
- Property Portfolio Management
- Multi-Site Operations & Leadership
- Team Leadership & Staff Development
- Vendor & Contractor Management
- Budget Management & Financial Reporting
- Contract Negotiation & Administration
- Process Improvement & Cost Reduction
- Strategic Planning & Execution
- Tenant & Resident Relations
- Project & Capital Improvement Management
- Preventive Maintenance Programs
- Regulatory Compliance & Risk Management
- Stakeholder Communication & Relationship Management
Timeline
OPERATIONS MANAGER
North Street Capital LLC
01.2021 - Current
FACILITIES COORDINATOR
Archdiocese of New York
07.2014 - 08.2021
JOURNEYMAN CARPENTER
United Brotherhood of Carpenters
09.2007 - 04.2014