Maria Norma Castillo
Albuquerque,NM
Summary
Dedicated culinary professional with extensive experience in kitchen management and staff training. Skilled in ensuring food safety compliance and quality control, contributing to improved team performance and customer satisfaction through effective teamwork and communication.
Overview
2
2
Languages
30
30
years of professional experience
Work History
Cook Shift Leader
Santa Ana Casino
Bernalillo, New Mexico
04.2023 - Current
- Trained new cooks on menu items and kitchen procedures.
- Monitored food preparation to ensure quality standards were met.
- Ensured compliance with food safety and sanitation standards.
- Ensured kitchen staff followed health and safety regulations.
- Fostered teamwork among staff to improve communication and collaboration.
- Assisted in developing new menu items based on customer feedback.
Cook Operator
Thai Kitchen
Albuquerque, New Mexico
08.2014 - 04.2026
- Managed food preparation stations and ensured cleanliness throughout the kitchen.
- Collaborated with team members to maintain high food quality and presentation standards.
- Trained new staff on culinary techniques and kitchen safety protocols effectively.
- Followed recipes and adjusted cooking methods to meet customer preferences consistently.
- Operated kitchen equipment to prepare authentic Thai dishes efficiently.
Cook Supervisor
Little Anitas Express
Albuquerque, New Mexico
05.2009 - 02.2022
- Supervised kitchen staff to ensure efficient food preparation and service.
- Monitored food quality control and safety standards to ensure compliance with health regulations.
- Managed inventory levels and ordered supplies for daily operations.
- Supervised customer service team in daily operations and workflow management.
Supervisor
Foods of New Mexico
Albuquerque, New Mexico
06.1996 - 03.2010
- Supervised daily operations in a fast-paced food production environment.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Trained staff on safety protocols and quality control standards.
- Monitored facility operations to ensure compliance with safety standards and protocols.
- Conducted regular inspections of equipment and infrastructure for optimal functionality.
- Tracked inventory levels and placed orders for supplies.
Education
High School Diploma -
Sevaatez
Durango, MX06-1978
Skills
- Inventory management
- Kitchen equipment use
- Food safety compliance
- Staff training
- Quality control
- Menu development
- Customer service
- Team leadership
- Time management
- Temperature control
- Cooking techniques
- Food pairing
- Food preparation
- Team collaboration
- Health and safety compliance
- Staff scheduling
- Kitchen management
- Food storage
- Sanitation procedures
- Food handling safety
- Food presentation
- Stock management
- Ordering supplies
Languages
English
Limited
Spanish
Professional
Timeline
Cook Shift Leader
Santa Ana Casino
04.2023 - Current
Cook Operator
Thai Kitchen
08.2014 - 04.2026
Cook Supervisor
Little Anitas Express
05.2009 - 02.2022
Supervisor
Foods of New Mexico
06.1996 - 03.2010
High School Diploma -
Sevaatez