Maria Olga Corona
Jurupa Valley,CA
Summary
Proven track record in enhancing customer satisfaction and loyalty, notably at Nissan Of Redlands, through exceptional relationship building and customer care. Skilled in sales management and adept at leveraging client service skills to boost sales outcomes. Achieved significant improvements in operational efficiency and client engagement by implementing innovative strategies.
Overview
22
22
years of professional experience
Work History
Salesperson/BDC Service Representative
Nissan Of Redlands
1665 Industrial Park Ave, Redlands CA 92374
04.2024 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Paralegal Assistant
Lemon Law Associates Of California
2900 Adams Street #A-340
08.2022 - 04.2024
- Collaborated effectively with legal team members, fostering a positive work environment and increased efficiency.
- Reduced case backlog by efficiently prioritizing and organizing diverse paralegal tasks.
- Increased firm''s efficiency by implementing a digital archival system for easy retrieval of case files and records.
- Enhanced client satisfaction by providing thorough legal research and efficient document preparation.
- Strengthened attorney-client relationships through timely follow-ups on inquiries and concerns.
Nail Technician/Cosmetologist
Thania's Beauty Salon
3847 Stobbs Way Riverside, CA 92509
04.2014 - 08.2022
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
Medical Office Manager
Lourdes F. Sison M.D. Pediatrics
805 San Antonio Dr. Long Beach CA 90807
08.2002 - 02.2012
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
Education
High School Diploma -
Lynwood High School
Lynwood, CA06.1995
Skills
Customer care
Relationship Building
Customer Relationship Building
Customer Engagement
Sales process
Product description
Sales management
Customer Service
Client Service
Languages
Spanish
Professional Working
Timeline
Salesperson/BDC Service Representative
Nissan Of Redlands
04.2024 - Current
Paralegal Assistant
Lemon Law Associates Of California
08.2022 - 04.2024
Nail Technician/Cosmetologist
Thania's Beauty Salon
04.2014 - 08.2022
Medical Office Manager
Lourdes F. Sison M.D. Pediatrics
08.2002 - 02.2012
High School Diploma -
Lynwood High School