Maria Olivia Alaniz
Fresno,CA
Summary
Experienced office manager and center manager with a strong background in scheduling, customer service, cash handling, and team coordination. Skilled in multitasking, organization, and clear communication. Focused on efficient workflows, accurate records, and dependable daily support.
Overview
1
1
Language
7
7
years of professional experience
Work History
Caregiver, Special Needs
In Home Suportive Services
10.2025 - Current
- Assisted clients with bathing, dressing, grooming, and toileting while preserving dignity and comfort.
- Monitored client safety, mobility, and environmental hazards, responding quickly to changing needs.
- Supported daily routines, meal preparation, and feeding assistance to maintain consistency and nutrition.
- Provided companionship and emotional support, helping reduce anxiety and encourage engagement.
Center Manager
Populus Financial LLC
11.2024 - 04.2026
- Managed daily center operations, ensuring consistent customer service and policy compliance.
- Guided team members on sales practices, service standards, and operational procedures.
- Processed cash transactions, balanced drawers, and maintained secure fund handling procedures.
- Evaluated loan applications and verified documentation for accuracy and eligibility.
Office Manager
Molly Maid
09.2019 - 11.2024
- Managed customer calls, appointment changes, and service updates with accuracy and professionalism.
- Processed invoices, payments, and billing records to maintain organized office workflows.
- Supported payroll preparation by tracking hours, attendance, and employee records.
- Coordinated daily scheduling and dispatch to support efficient cleaning team coverage.
Education
Associate of Science - Nursing
Fresno City College
Fresno, CA06-2028
Skills
- Childcare support
- Time management
- Client support
- Client assessment
- Dependable and responsible
- Problem-solving
- Respectful and compassionate
Languages
Spanish
Native or Bilingual
Timeline
Caregiver, Special Needs
In Home Suportive Services
10.2025 - Current
Center Manager
Populus Financial LLC
11.2024 - 04.2026
Office Manager
Molly Maid
09.2019 - 11.2024
Associate of Science - Nursing
Fresno City College