Pamela Velarde

• Assistance to the person in matters of personal care, hygiene, help with dressing, among others.

• Attention and care of the person to ensure their well-being and comfort

• Meal preparation and help with intake when necessary.

• Performing the general tasks of the house to create an environment ;Safe and clean.

• Compliance with the instructions given by family members and guardians of the person cared for.

• Promotion of routines and support in the performance of daily tasks.

• Personalized assistance to the elderly in daily activities.

• Organization of recreational and leisure activities.

• Preparation of meals adapted to special dietary needs.

• Preparation of reports on the state of health and well-being.

• Assistance in personal hygiene and daily grooming.

• Accompaniment to medical appointments and other essential outings.

• Management of emergency situations and first aid.

• Application of mobilization techniques and safe transfer.

• Emotional support and promotion of autonomy of care.

• Coordination with health professionals for follow-ups

• Patient support with daily grooming and personal hygiene activities.

• Friendly interaction and advice to patients and their families.

• Entertainment of people, proposing activities, conversation or reading aloud.

• Helps the person in performing therapies and exercises established by a professional.

• Supervision of the health and daily well-being of dependents.

• Daily recording of vital signs and medication taken.

• Notification to families and doctors about changes in the health of patients.

• Purchase and preparation of meals following the nutritional requirements and prescribed diets.

• Attention and customer service.

• Money management and cash management.

• Opening and closing the cash register at the end of each shift.

• Cleaning and organization of sales areas.

• Order and maintenance of the warehouse.

• Resolution of problems and complaints.

• Management of returns and customer requests.

• Exhibition, replacement and control of stocks.

• Cooperation with other departments.

• Execution of procedures for opening and closing the store, ensuring the security of the establishment.

• Registration of merchandise returns, applying company policies effectively.

• Participation in periodic inventories to ensure the accuracy of stocks.

• Maintenance of the work area clean, tidy and supplied with the necessary materials.

• Realization of cash registers and daily closures to guarantee the store finacial accuracy.

• Identification of counterfeit bills and proper handling of fraud-related situations.

• Support in the organization of products and shelves, ensuring an attractive presentation for customers.

• Implementation of sales strategies suggested by management for improve business performance.

• Customer service at the point of sale, including advice and resolution of doubts or complaints.

• Cash handling and processing of customer transactions efficiently and accurately.

• Making collections with various payment methods, including cash, credit cards and checks.

• Preparation of daily sales reports and contribution to inventory management.

• Compliance with security policies and anti-fraud procedures during all transactions.

• Collaboration in the training of new employees in cash and customer service procedures.

• Promotion and sale of additional products or services to maximize income opportunities.

• Cash register money counting before and after each shift.

• Fast and accurate processing of orders with card and cash.

• Response to customer questions and complaints.

• Telephone customer service to take orders and provide information.

• Collaboration in the organization and storage of merchandise.

• Review of daily sales transactions to ensure that everything is correct.

• Management of customer problems and complaints.

• Promotion of sales and customer satisfaction through first-class service.

• Replacement of the necessary elements for daily cash activities.

• Registration of transactions in the company's computer system.

•Trained and mentored staff on customer service best practices and operational policies.

• Receiving and managing email and physical correspondence for the office.

• Organizing, classifying, controlling, and archiving reports and relevant documentation.

• Preparing, sending, and archiving physical and digital invoices for clients and suppliers.

• Efficiently organizing the daily and monthly schedule of meetings and appointments with clients.

• Controlling and updating inventory and information in the database.

• Drafting meeting minutes, reports, and internal and external communications.

• Communicating with different departments to address requirements and consolidate information.

• Managing procedures with private and public entities.

• Managing and updating the client and project database.

• Drafting and sending commercial and official correspondence.

• Preparing minutes at executive meetings and assemblies.

• Controlling office supply inventories, ensuring their availability.

• Archiving and organizing important documents, both physical and digital.

• Attending to clients and suppliers both by telephone and in person.

• Coordinating business trips, including flights and accommodation.

• Administering the company's internal communication platforms.

• Managing schedules and scheduling meetings for senior executives.

• Complying with administrative procedures according to company policies.

• Maintaining up-to-date databases with critical information.

• Coordinating and managing the logistics of internal and external corporate events.

• Supervising the tasks of administrative support staff.

• Attending to clients in a friendly and professional manner by phone, email, or in person.

• Providing general assistance with office tasks, as instructed by management.

• Organizing physical and digital documents for easy access and updating.

• Processing documents in a timely manner, taking into account their relevance and urgency.

• Maintaining order and cleanliness in the reception areas.

• Participating in meetings and client visits when necessary.

• Receiving incoming communications and redirecting them to the appropriate personnel for attention.

• Collaborating with other departments for the effective resolution of problems.

• Complying with company procedures and policies.

• Support in resolving issues related to the company's products and services.

• Support in personnel recruitment and human resources management.

• Requesting and replenishing office supplies and materials.

• Monitoring and tracking expenses, invoices, and budgets for the department.

• Recording information in databases and administrative management systems.

• Communicating with other departments to coordinate internal processes.

• Preparing reports and compiling requested information.

• Cooperating with the team to achieve established objectives.

• Adhering to policies and applying internal procedures.

• Coordinating appointments and managing the work schedule.

Responsible for cleaning, arranging and placing bodies in coffins, assisting pathologists in autopsies, managing records, ensuring morgue hygiene and supporting funeral directors in services, always offering compassionate care and sensitively managing interactions with families.