Summary
Overview
Work History
Education
Skills
Languages
Websites
References
Timeline
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MARIA ORTIZ

Oviedo,FL

Summary

Highly-motivated employee with desire to take on new challenges. Spent over 10 years successfully helping run our family business as a book keeper and assistant to the CEO. In addition, to running my own online store front reselling vintage & gently used goods.

Overview

13
13
years of professional experience

Work History

Online Reseller

Self Employed Web
Oviedo, FL
02.2016 - Current
  • Managed day-to-day operations including ordering, stocking, pricing, invoicing, shipping and receiving activities.
  • Photographed and wrote product descriptions and sales copy for items.
  • Monitored stock levels to ensure adequate supply of items available for sale.
  • Resolved customer issues promptly and professionally.
  • Updated website content regularly with new product information.
  • Processed all orders, returns and exchanges in accordance to online resell site(s) policies.
  • Promoted exceptional customer experience through strong interpersonal skills and prompt issue resolution.

Contractors Assistant & Bookkeeper

EDS PAINTING & TILE LLC
Oviedo, FL
01.2011 - Current
  • Maintained records of all costs associated with each project, including labor expenses, material costs, equipment rentals.
  • Generated estimates and invoices for clients
  • Answered incoming calls, responded to emails, faxes and other inquiries from clients.
  • Ensured positive relationships with clients through effective communication techniques.
  • Monitored progress against established timelines for each project to ensure deadlines are met.
  • Established work, budgets and construction timelines to manage and plan projects.
  • Worked independently and with other team members to decipher problems and create solutions.
  • Prepared images for client websites with Adobe Photoshop.
  • Formatted text and graphics files in preparation for uploading to internal and external websites.

Education

High School Diploma -

New Brunswick High School
New Brunswick, NJ
06-1986

Skills

  • Administrative Oversight
  • Online Advertising
  • Inventory Management
  • Order Fulfillment
  • Client Relations
  • Financial Recordkeeping
  • Accounting and Bookkeeping
  • Bookkeeping

Languages

English
Full Professional
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Online Reseller

Self Employed Web
02.2016 - Current

Contractors Assistant & Bookkeeper

EDS PAINTING & TILE LLC
01.2011 - Current

High School Diploma -

New Brunswick High School

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MARIA ORTIZ