Maria Paz Villaruz
Carson,CA
Summary
Experienced Lead Clerk with a strong background in supervising postal operations and training staff. Skilled in machine operation and mail distribution, dedicated to ensuring timely delivery and resolving processing delays to improve overall service efficiency.
Overview
26
26
years of professional experience
Work History
Mail Processing Clerk
United States Post Office
Bell , CA
05.1998 - 04.2024
- Operated sorting machines for accurate bulk mail processing and timely dispatch.
- Sorted and organized incoming mail to improve processing flow.
- Monitored workflow to identify and resolve processing delays.
- Collaborated with team members to ensure on-time delivery of mail services.
Lead Clerk
United States Post Office
Los Angeles, California
06.2018 - 08.2022
- Coordinated mail sorting processes to ensure timely delivery of parcels.
- Supervised daily operations and staff activities at the postal facility.
- Trained new clerks on postal regulations and customer service procedures.
Education
Some College (No Degree) - Flight Attendant
American Pacific Academy
Los Angeles, CASkills
- Automated mail processing
- Bulk mail processing
- Mail sorting techniques
- Sorting techniques
- Workflow optimization
- Parcel distribution
- Team collaboration
Accomplishments
- fastest keyers
Timeline
Lead Clerk
United States Post Office
06.2018 - 08.2022
Mail Processing Clerk
United States Post Office
05.1998 - 04.2024
Some College (No Degree) - Flight Attendant
American Pacific Academy