Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Crossbridge Church Homestead- Volunteer
Languages
Timeline
Generic

Maria Raquel Vila Real

Culinary Supervisor
Homestead,FL

Summary

I am a U.S. Citizen that lived in Florida in the last 30 years, I've raised 4 children, 2 girls and twin boys.

I am fluent in Spanish, English and Portuguese.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Culinary Supervisor

Ocean Reef
11.2022 - Current
  • Served consistent portions following recipes and control standards.
  • Followed company, safety, security policies and procedures.
  • Set and oversaw weekly and special event menu plans.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Controlled food costs and managed inventory.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

Childcare Provider

Private Home
04.2019 - 10.2022
  • Developed age-appropriate activities and crafts to engage children.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Assisted in potty training and toilet hygiene.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Read stories, sang songs and facilitated creative play.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.

Flight Attendant

Xtra Airways
06.2014 - 05.2018
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Ensured safety and comfort of customers onboard aircraft.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Advised passengers of flight regulations to maximize safety and security.
  • Assisted passengers with storing luggage and helped locate seating.
  • Completed pre-flight safety checks to reinforce passenger safety.
  • Monitored cabin during flights and responded to passenger inquiries or issues.

Letter Carrier

USPS, United States Postal Service
09.1999 - 05.2014
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Worked at front counter to assist with customers' mail-related needs such as setting up post office boxes and shipping packages.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
  • Signed and received mail with signature requirements upon delivery and loading.

Education

High School Diploma -

Robert Morgan Educational Center And Technical College
Miami, FL
10.1998

Skills

  • Customer Service Standards
  • Compliance Requirements
  • Imaginative Play-Based Learning
  • Team Leader
  • Healthy Learning Environment

Affiliations

I am part of the Bridge kids for Crossbridge Church and volunteer every Sunday assisting with all the activities for the children's age Newborn to 10 years old

Certification

CPR and AED Certified

Crossbridge Church Homestead- Volunteer

As a assistant of Bridge Kids at Homestead Crossbridge Church, we are very focus in the importance of teaching the children the love of God. We have activities that involve bibles verses, developing questions to help the curiosity and how we  can Identify with God in every daily basis. We are teaching the faith, kindness and endless love of God.

Languages

Portuguese
Native or Bilingual

Timeline

Culinary Supervisor

Ocean Reef
11.2022 - Current

Childcare Provider

Private Home
04.2019 - 10.2022

Flight Attendant

Xtra Airways
06.2014 - 05.2018

Letter Carrier

USPS, United States Postal Service
09.1999 - 05.2014

High School Diploma -

Robert Morgan Educational Center And Technical College

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Maria Raquel Vila RealCulinary Supervisor