Maria "Suzy" Fawbush
Menifee,California
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Overview
27
27
years of professional experience
Work History
Business Owner
Hammer And Stain Inland Empire
Temecula, CA
09.2017 - Current
- Trained and motivated 5 employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
- Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
Business Owner
Community First Realty & Property Management
Menifee, CA
09.2005 - Current
- Consulted with clients to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Put together realistic real estate goal setting plans and presentations based upon individual client needs.
- Oversaw business budget planning and administration, accounting functions, purchasing and handle financial needs.
- Studied market to determine optimal pricing of goods and services in real estate to capitalize on emerging opportunities.
Operations Manager
JPMorgan Chase
Newport Beach, CA
07.2005 - 07.2006
- Established positive and effective communication among unit staff of 18 people and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, non compliance or ineffective practices to mitigate loan risk.
- Set, enforced and optimized internal policies to maintain responsiveness to demands on a daily basis.
- Devised processes to boost long-term business success and increase profit levels.
- Implement Fannie Mae and state regulated compliance practices
- Provided and implemented company risk management recommendations
- Process and evaluate Construction,Prime, Heloc, Alt A Mortgage Loans
- Trained and guided team members to maintain high productivity and performance metrics.
Assistant Team Manager
Countrywide Home Loans
Rosemead, CA
01.2001 - 07.2005
- Led employee relations through effective communication, coaching, training and development of branch team of 5.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Evaluated employee performance monthly basis and coached and trained 5 team members, increasing quality of work and employee motivation.
- Facilitated morning meetings to communicate team performance goals and results.
Education
Master of Science - Business Administration
Argosy University
Orange, CA05.2014
Bachelor of Science - Finance Real Estate & Law
California State University - Long Beach
Long Beach, CA05.2001
Skills
- Staff Management
- Strategic Planning
- Work Planning and Prioritization
- Integrity and Transparency
- Risk Mitigation and Management
- Employee Training
- Employee Motivation and Performance
- Customer Service
- Budgeting and Cost Control
- Public Speaking
Affiliations
Delta Sigma Chi, Alumni
Temecula Valley Chamber of Commerce, member
Murrieta Wildomar Chamber of Commerce, member
Languages
Spanish
Full Professional
Timeline
Business Owner
Hammer And Stain Inland Empire
09.2017 - Current
Business Owner
Community First Realty & Property Management
09.2005 - Current
Operations Manager
JPMorgan Chase
07.2005 - 07.2006
Assistant Team Manager
Countrywide Home Loans
01.2001 - 07.2005
Master of Science - Business Administration
Argosy University
Bachelor of Science - Finance Real Estate & Law
California State University - Long Beach
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