Maria T. Sweeting-Kitts

Completed on-time deliveries by choosing best and most efficient routes.

• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Delivered packages to customer doorsteps and business offices.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.
• Works closely with management to insure proper scheduling for shift coverage.
• Frequently assumes management roles when necessary.

• Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
• Reconciled cash drawer and resolved discrepancies.
• Counted and packaged currency and coins.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.