Maribel Cruz
Brooklyn,NY
Summary
Professional in administrative support roles, bringing valuable experience in handling front desk responsibilities and enhancing office efficiency. Known for reliability and adaptability in office or retail environments, consistently contributing to team goals and positive workplace culture. Possesses strong organizational skills and a friendly professional demeanor.
Overview
14
14
years of professional experience
Work History
Part Time Keyholder
Picnic Brooklyn LLC
Brooklyn, NY
05.2017 - Current
- Assisted in daily operations, ensuring smooth store functionality and customer satisfaction.
- Maintained inventory levels, performing regular stock checks and organizing merchandise displays.
- Supported team members by providing training on operational procedures and point-of-sale systems.
- Executed cash handling responsibilities accurately during transactions and reconciled cash drawers daily.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Home Health Aide
Family Home Care Services LLC
Brooklyn, NY
07.2014 - 01.2016
- Provided personalized care and assistance to clients with daily living activities.
- Monitored client health and reported changes to healthcare professionals.
- Assisted clients with mobility, ensuring safety during transfers and movement.
- Maintained accurate records of client care and services rendered.
- Collaborated with family members to develop personalized care plans.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Executive Assistant
New York Life Insurance Co
Brooklyn, NY
05.2012 - 10.2013
- Managed executive calendars, scheduling meetings, and coordinating travel arrangements efficiently.
- Streamlined communication between departments to enhance collaboration and information flow.
- Developed and maintained filing systems, ensuring easy retrieval of documents.
- Prepared detailed reports and presentations for senior leadership review.
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
Education
Home Health Aide
International Development Institute
New York, NYPharmacy Technician Certification -
New York City College of Technology
Brooklyn, NYSkills
- Cash handling
- Customer service
- Inventory management
- Point-of-sale systems
- Time management
- Data entry accuracy
- Record keeping
- Communication skills
- Filing systems maintenance
- Operational procedures
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Part Time Keyholder
Picnic Brooklyn LLC
05.2017 - Current
Home Health Aide
Family Home Care Services LLC
07.2014 - 01.2016
Executive Assistant
New York Life Insurance Co
05.2012 - 10.2013
Home Health Aide
International Development Institute
Pharmacy Technician Certification -
New York City College of Technology