Maribel Curiel
Yucaipa,CA
Summary
Dynamic hospitality professional with extensive experience excelling in customer service and strong multitasking abilities. Proven track record of enhancing guest satisfaction and boosting sales through effective upselling techniques. A reliable team player, committed to maintaining cleanliness and fostering a welcoming atmosphere in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Bartender/ Server
Private Events
- Prepared and served a variety of beverages to guests at private events.
- Maintained cleanliness and organization of bar area throughout events.
- Assisted in inventory management, tracking supplies and restocking as needed.
- Implemented efficient workflow strategies to optimize bar operations during peak hours.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Collaborated with event coordinators to set up dining areas efficiently, adapting to changing requirements.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Promotional Model
Various Companies
Inland Empire
06.2020 - Current
- Distributed promotional materials effectively, ensuring reach to target audience during events.
- Assisted in setup and breakdown of event displays, maintaining organized workspaces throughout promotions.
- Collaborated with team members to execute marketing strategies, contributing to cohesive brand representation.
- Adapted to diverse environments and client needs, demonstrating flexibility in various promotional settings.
- Provided feedback on customer interactions, helping refine promotional techniques and improve engagement strategies.
- Trained new promotional models on best practices and brand messaging for consistent representation.
- Enhanced customer experience by providing friendly, approachable, and knowledgeable interactions at promotional events.
- Adapted quickly to new products or services in order to deliver accurate information during promotions.
- Maintained a professional appearance while adhering to specific dress codes or brand requirements at all times.
- Promoted products and services by posing for commercials, live shows, and photo shoots.
- Represented clients professionally at trade shows, conventions, and other promotional events.
- Collaborated with event coordinators to ensure smooth execution of marketing campaigns and promotions.
- Boosted sales for various products through persuasive communication and demonstrating key features.
- Applied makeup in accordance with clothing style.
- Utilized social media platforms effectively to promote client brands before, during, and after events.
Brand Ambassador
Various Agencies
Inland Empire
06.2020 - Current
- Engaged customers through product demonstrations, enhancing brand awareness and driving interest.
- Assisted in organizing promotional events, ensuring smooth execution and high visibility for brands.
- Collected customer feedback to inform marketing strategies and improve product offerings.
- Trained new team members on brand standards and best practices for customer engagement.
- Implemented social media strategies that increased online presence and engagement with target demographics.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Communicated product information with confidence and educated consumers about company.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
Server
Jjs Sportsbar & Grill
Highland, CA
06.2020 - 06.2021
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Checked guests' identification before serving alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Celebrities Sports Grill
San Bernardino, CA
06.2016 - 06.2017
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Accurately processed orders and coordinated with kitchen staff to meet customer requests.
- Maintained cleanliness and organization of dining area, enhancing overall ambiance.
- Handled cash transactions and managed point-of-sale system efficiently.
- Responded promptly to guest inquiries and resolved issues professionally.
- Collaborated with team members to improve service efficiency during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Host
Celebrities Sports Grill
Yucaipa, CA
06.2015 - 06.2016
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Managed waitlists and reservations to optimize seating efficiency.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Took initial drink orders and relayed information to wait or bar staff.
- Advised customers about special offerings and menu items to help drive sales.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Opened and closed seating sections according to volume of guests.
- Backed up servers by checking on tables and retrieving items for guests.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Science - Psychology
California State University, San Bernardino
San Bernardino, CA06.2017
Spanish
Crafton Hills College
Yucaipa, CA06.2014
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Cleanliness and hygiene
- Handling difficult customers
- Hospitality service expertise
Languages
Spanish
Native or Bilingual
Timeline
Promotional Model
Various Companies
06.2020 - Current
Brand Ambassador
Various Agencies
06.2020 - Current
Server
Jjs Sportsbar & Grill
06.2020 - 06.2021
Server
Celebrities Sports Grill
06.2016 - 06.2017
Host
Celebrities Sports Grill
06.2015 - 06.2016
Bartender/ Server
Private Events
Bachelor of Science - Psychology
California State University, San Bernardino
Spanish
Crafton Hills College