Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Microsoft Operations Specialist
CDW Logistics, LLC
06.2014 - 04.2023
Enhanced team productivity through effective communication strategies to ensure accuracy on orders.
Collaborated across departments to identify opportunities for process improvements and increased efficiency.
Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
Oversaw day-to-day operations, monitoring SPS appropriately to ensure smooth workflow and timely completion of projects.
Implemented necessary changes in response to shifting business needs, maintaining a proactive approach to problem-solving.
Successfully managed multiple projects simultaneously while adhering to deadlines.
Utilized advanced analytical skills in order to resolve complex operational issues effectively.
Collected, arranged, and input information into database system.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.