Maribel Hernandez
Fort Worth,TX
Summary
Compassionate new graduate nurse with clinical experience in NICU, Labor and Delivery, and Medical-Surgical settings, along with hands-on pediatric care. Proven in delivering patient-centered care, effectively communicating with families, and collaborating with interdisciplinary teams. Committed to high-quality care and continuous professional growth.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Patient Care Technician
Cook Children's Medical Center
Fort Worth, Texas
12.2023 - Current
- Monitor vital signs, promptly reporting changes to medical team.
- Assist nursing staff with patient care tasks and daily activities, enhancing overall patient experience.
- Respond promptly to call lights, addressing requests from patients, families, and staff to ensure timely support.
- Perform delegated basic patient care services, supporting nursing functions and facilitating activities of daily living.
- Accurately document patient information in electronic health records.
- Assist nursing staff with patient admissions, discharges, and transfers to ensure smooth transitions.
- Maintain a clean and safe environment for patients and staff.
Pharmacy Technician
Better Health Pharmacy
Fort Worth, Texas
07.2023 - 12.2023
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Handled insurance claims and resolved billing inquiries promptly with compassion.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Communicated effectively with doctor's offices to resolve prescription discrepancies.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
Pharmacy Technician
DFW Alliance Care Pharmacy
Fort Worth, Texas
08.2021 - 07.2023
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Handled insurance claims and resolved billing inquiries promptly with compassion.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Receptionist, Office Manager
Neurology Consultants
Arlington, Texas
09.2019 - 08.2021
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Verified patient insurance coverage, including eligibility, benefits and authorizations for medical services.
- Collected, posted and managed patient account payments.
- Sorted incoming mail daily for efficient delivery to staff. and directed to correct personnel each day.
Pharmacy Technician
Walgreens
Fort Worth, Texas
06.2018 - 01.2020
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Managed pharmacy inventory by tracking expiration dates and removing outdated medications to ensure safety and compliance.
- Resolved insurance claims and addressed billing inquiries promptly, ensuring patient satisfaction and trust.
- Addressed patient questions and concerns with empathy, enhancing overall customer experience in the pharmacy.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Operated cash registers to accept payments from customers.
- Communicated effectively with doctors' offices to resolve prescription discrepancies.
Education
Bachelor of Science - Nursing And Human Sciences
Texas Tech University
Lubbock, TX08-2026
High School Diploma -
North Side High School of Medical Professions
Fort Worth, TX06-2018
Skills
- Electronic health records
- Patient documentation
- Patient-focused care
- Effective communication
- Team collaboration
- Problem resolution
- Adaptability
- Microsoft Word
- Excel
- PowerPoint
Certification
- Certified Nursing Assistant (CNA)
- Certified Patient Care Technician (PCT)
- Certified Pharmacy Technician (CPhT
- Basic Life Support (BLS)
- Occupational Safety and Health Administration (OSHA)
Timeline
Patient Care Technician
Cook Children's Medical Center
12.2023 - Current
Pharmacy Technician
Better Health Pharmacy
07.2023 - 12.2023
Pharmacy Technician
DFW Alliance Care Pharmacy
08.2021 - 07.2023
Receptionist, Office Manager
Neurology Consultants
09.2019 - 08.2021
Pharmacy Technician
Walgreens
06.2018 - 01.2020
Bachelor of Science - Nursing And Human Sciences
Texas Tech University
High School Diploma -
North Side High School of Medical Professions