Maribel HernandezLopez
Redondo Beach,CA
Summary
Dynamic clerical supervisor at St Jude Medical Inc, recognized for enhancing office efficiency and boosting team morale. Proven expertise in effective leadership and compliance monitoring, driving cost savings through strategic vendor negotiations. Developed training materials that streamlined onboarding, fostering a knowledgeable workforce and improving overall operational performance.
Overview
20
20
years of professional experience
Work History
Clerical Supervisor
St Jude Medical Inc
2020.10 - Current
- Reviewed and formatted material produced by clerical team.
- Streamlined office operations by implementing efficient filing systems and organizational procedures.
- Assisted with budget development and tracking, identifying areas for cost savings and allocating resources effectively.
- Negotiated contracts with vendors to secure cost-effective services while maintaining high-quality standards.
- Developed comprehensive training materials to support onboarding of new clerical staff, ensuring a smooth transition into their roles.
- Coordinated training, evaluated employees' work and corrected problems with clerical team.
- Boosted employee morale through regular performance evaluations and constructive feedback sessions.
- Spearheaded cross-departmental collaboration projects resulting in improved communication and resource sharing among teams.
- Completed bi-weekly payroll for 35 employees.
Physican Laison
Kingdom Healthcare
2017.09 - Current
- Brought stability to analytics group and delivered sustainable data for use with primary care physicians on cost of care strategies.
- Streamlined communication between physicians and hospital staff, ensuring accurate transfer of patient information.
- Evaluated competitor practices to identify opportunities for increased market share within specific service lines.
- Identified decision makers within organizations, made appointments and engaged with these individuals to cultivate referral opportunities.
Medical Billing Consultant
Mhl Consulting
2017.01 - Current
- Facilitated smooth transitions during system upgrades or migrations by providing comprehensive training materials for staff members and addressing any concerns or questions that arose during implementation phases.
- Maintained compliance with industry regulations by staying current on changes in medical billing codes and standards.
- Supported optimal revenue cycle management by analyzing trends within payer mix data and collaborating with leadership to develop strategic plans for improvement.
- Collaborated with interdisciplinary teams to develop tailored solutions for unique client needs, fostering long-term partnerships.
- Resolved outstanding balances through effective negotiation tactics and implementation of payment plans when needed.
- Enhanced revenue by streamlining medical billing processes and implementing efficient systems.
Revenue Cycle Specialist
Orange Coast Memorial Medical Center
2005.11 - 2017.12
- Increased revenue by identifying and resolving billing errors in a timely manner.
- Trained new team members on revenue cycle best practices, contributing to a more knowledgeable workforce.
- Served as a liaison between clinical departments, finance, and administration, ensuring smooth communication for proper revenue cycle management.
- Enhanced customer satisfaction by promptly addressing and resolving billing disputes.
- Achieved optimal reimbursement rates by verifying insurance coverage, eligibility, benefits, and authorization prior to service delivery.
Charge Capture Specialist
Chapman Medical Center
2009.09 - 2016.11
- Reviewed billing sheets to obtain daily service charges.
- Implemented efficient workflow processes for expedited charge submission, resulting in improved cash flow.
- Supported departmental goals by consistently meeting or exceeding productivity expectations while maintaining high-quality work standards.
- Reduced claim denials by closely monitoring coding updates and implementing necessary changes in a timely manner.
- Assisted in the development of training materials for new Charge Capture Specialists, streamlining the onboarding process.
- Enhanced revenue cycle management processes through diligent charge entry and reconciliation tasks.
Education
Bachelor of Administration - Health Administration
Stanbridge College
2014-07
Associate of Arts - Medical Billing
Imperial Valley College
Imperial, CA1998-06
Medical Assistant - Medical Assistant
Imperial Valley College
Imperial, CA1997-03
Skills
- Effective leadership
- Team management
- Task delegation
- Document control
- Report preparation
- Meeting coordination
- Customer service
- Billing
- Clear oral/written communication
- Staff training
- Compliance monitoring
- Workflow optimization
Languages
Spanish
Full Professional
Timeline
Clerical Supervisor
St Jude Medical Inc
2020.10 - Current
Physican Laison
Kingdom Healthcare
2017.09 - Current
Medical Billing Consultant
Mhl Consulting
2017.01 - Current
Charge Capture Specialist
Chapman Medical Center
2009.09 - 2016.11
Revenue Cycle Specialist
Orange Coast Memorial Medical Center
2005.11 - 2017.12
Bachelor of Administration - Health Administration
Stanbridge College
Associate of Arts - Medical Billing
Imperial Valley College
Medical Assistant - Medical Assistant
Imperial Valley College