Maribel Loza
Sacramento,CA
Overview
13
13
years of professional experience
Work History
Manager/Team Leader
Sweets And Sugars
04.2014 - Current
- Office administration, set up appointments, filing, send out and receive emails, maintain employee files, answering phone calls, providing quotes by text, email, or social media messages.
- Established team priorities, maintained schedules and monitor employee performance.
- Recruited, interviewed and hired employees.
- Provided customer service through operating register, and extensive cash handling.
- Established and maintained performance, quality and service standards for professional customer care.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained personnel in equipment maintenance and enforced participation
New Losses
Intercare Holdings Insurance
02.2012 - 03.2014
- Set up new claims. Data entry and policy verification.
- Handled basic office duties such as faxing, copying, and filing.
- Assisted with special projects as requested.
- Routinely assisted with phone coverage and opening mail.
- Routed over 50 calls daily to appropriate personnel using a wireless system.
Education
High School Diploma -
Luther Burbank High School
Sacramento, CA06.2001
Skills
- Bilingual in Spanish and English, ability to read and write, and translate fluently
- Computer knowledge and data entry experience
- Ability to work well with others, well organized, fast learner, and extremely reliable
Timeline
Manager/Team Leader
Sweets And Sugars
04.2014 - Current
New Losses
Intercare Holdings Insurance
02.2012 - 03.2014
High School Diploma -
Luther Burbank High School
Similar Profiles
Joy DuttaJoy Dutta
Sales Officer at Shree Renuka Sugars LimitedSales Officer at Shree Renuka Sugars Limited
B. Praveen KumarB. Praveen Kumar
Assistant Engineer at M/S. Ponni Sugars (Erode) LimitedAssistant Engineer at M/S. Ponni Sugars (Erode) Limited
R. PRATHAPR. PRATHAP
Assistant Supervisor at ENERCORE POWER BUILDERS- SIEMENS (Bhirawanath Sugars Pvt. Ltd.,)Assistant Supervisor at ENERCORE POWER BUILDERS- SIEMENS (Bhirawanath Sugars Pvt. Ltd.,)