To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Gas Station Manager
D&N Grocery
05.2015 - 06.2022
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Trained new employees on proper protocols and customer service standards.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Reported issues to higher management with great detail.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Performed with bill payments, moneygram transactions and cashing checks for customers.
Received payments via cash, check, credit cards, vouchers and automatic debits and issued receipts, refunds, credits or change due to customers.
Personal Caregiver
Self-employeed
07.2019 - 01.2022
Maintained clean, safe, and well-organized patient environment.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Transported individuals to events and activities, medical appointments, and shopping trips.
Used company software and databases to maintain records of services performed and patient conditions.
Built strong relationships with clients to deliver emotional support and companionship.
Scheduled daily and weekly care hours for client caseload.
Administer injections as directed by physicians with 100% accuracy rate.
Medical Assistant
Wellness Pointe
01.2022 - 09.2022
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Called and faxed pharmacies to submit prescriptions and refills.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Traveled to different clinics to help providers with patients.
Verified patient insurance coverage and collected required co-payments.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Administer injections as directed by physicians with 100% accuracy rate.
Education
Certification - Phlebotomy Technician Program Certification
Tyler Junior College
Tyler, TX
05.2021
High School Diploma -
John Tyler High School
Tyler, TX
05.2017
Skills
Complex Problem-Solving
Typing and Speed accuracy
Data organization and management
Knowledge of Database and Spreadsheets
Data Entry
Verbal and Written Communication
Financial Management
Customer Service
Microsoft Word and Excel
Identification Checks
Time Management
Electronic Medical Record
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Medical Assistant
Wellness Pointe
01.2022 - 09.2022
Personal Caregiver
Self-employeed
07.2019 - 01.2022
Gas Station Manager
D&N Grocery
05.2015 - 06.2022
Certification - Phlebotomy Technician Program Certification