Maribel Muñiz
Donna,TX
Summary
Proven leader and adaptable communicator with a track record of enhancing customer satisfaction and boosting sales at Sam's Club. Excelled in relationship building and organizational abilities, driving process improvements and team efficiency. Skilled in public speaking and fostering positive work environments, consistently meeting performance expectations. Reliable and knowledgeable educator with experience developing and delivering engaging lessons. Friendly individual who enjoys helping students learn new concepts and subjects.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Frontline Member Associate
Sam's Club
11.2023 - Current
- Assisted in training new team members, ensuring they were well-equipped to uphold company standards and provide excellent service.
- Identified opportunities for process improvements, leading to more efficient operations within the department.
- Participated in regular team meetings to discuss performance metrics, address any concerns, and develop strategies for improvement.
- Improved customer satisfaction by addressing and resolving inquiries promptly and professionally.
- Contributed to an increase in sales by promoting membership benefits and highlighting additional products or services.
Assistant Manager
Dollar Tree
06.2022 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Donna North High School
Donna, TX06.2023
Skills
- Goal-Oriented
- Strong Work Ethic
- Adaptable
- Relationship building and management
- Organizational abilities
- Group and individual instruction
- Public Speaking
- Communication Skills
- Patience
Certification
- CPhT - Certified Pharmacy Technician
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Frontline Member Associate
Sam's Club
11.2023 - Current
Assistant Manager
Dollar Tree
06.2022 - 11.2023
High School Diploma -
Donna North High School