Maribel O. Leon
Santa Maria,CA
Summary
Customer-focused eyewear specialist with several years of experience meeting client vision needs and embracing store's business goals. Empathetic professional with exceptional listening skills resulting in long-term customer relationships. Committed to commercial success, as evidenced by repeated recognition for top store eyewear sales.
Overview
2
2
Languages
12
12
years of professional experience
Work History
Optician
Walmart
Santa Maria, CA
08.2014 - Current
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
- Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
- Maintained accurate records of all transactions in computer system.
- Conducted follow-up calls to ensure customer satisfaction with purchase.
Skills
- Retail sales
- Patient assessment
- Customer service
- Eyewear adjustment
- Problem solving
- Patient records management
- Effective communication
- Attention to detail
- Prescription interpretation
- Insurance verification
- Insurance billing
- Transaction management
- Patient history documentation
- Relationship building
- Self motivation
Languages
English
Professional
Spanish
Professional
Timeline
Optician
Walmart
08.2014 - Current