Successful Customer Service Advocate with 8 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Overview
7
7
years of professional experience
Work History
Customer Service Advocate
Super Target
2155 Town Center BLVD, Orlando FL 32837
06.2017 - Current
Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Managed high call volume during peak hours, prioritizing urgent cases while maintaining attention to detail.
Maintained a positive work environment, fostering team collaboration and continuous improvement.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Multitasking daily by helping in person customers while making sure time limits were met for online orders.
Education
High School Diploma -
Zenith Accelerated Learning Academy
2218 E Irlo Bronson Memorial HWY Kissimmee FL 3474