Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maribel Torres

Downey,Ca

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Drive-Thru Cashier

Fantastic Cafe
10.2019 - 12.2020
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.

Cashier Team Lead

El Super Market
07.2018 - 11.2019
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Administrator

Ceva logistics
07.2017 - 01.2018
  • Negotiated pricing with vendors regarding wholesale billing and marketing procedures
  • Created company's first employee manual including training and development
  • Managed executive calendar and coordinated weekly project team meetings
  • Oversaw inventory and office supply purchases
  • Trained new employees on multiple data entry software

Cashier

Mcdonald's
05.2017 - 07.2017
  • Reported to each shift on time and ready to work
  • Strictly followed all cash, security, inventory, labor policies and procedures
  • Operated the drive-through window sales register quickly and efficiently
  • Built loyal clientele through friendly interactions and consistent appreciation
  • Maintained clean, safe environment in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk

Education

Certified Medical Assistant and Phlebotomy Licence -

01.2018

Infotech Career College
01.2018

High School -

Paramount High School
01.2016

Skills

  • Customer Service
  • Office Administration
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Cleaning and sanitizing

Timeline

Drive-Thru Cashier

Fantastic Cafe
10.2019 - 12.2020

Cashier Team Lead

El Super Market
07.2018 - 11.2019

Administrator

Ceva logistics
07.2017 - 01.2018

Cashier

Mcdonald's
05.2017 - 07.2017

Infotech Career College

High School -

Paramount High School

Certified Medical Assistant and Phlebotomy Licence -

Maribel Torres