Maribel Triana
Nifty after Fifty Physical Therapy and Gym
Los Angeles,Ca
2
Certifications
18
years of professional experience
Front Office Specialist coordinating patient reception, appointment scheduling, phone coverage, data entry, and record maintenance in a busy clinical setting, updating 25+ records per day. Supports smooth office flow by managing first contact for visitors and patients, keeping communication organized, and maintaining a positive front desk environment. Also assists with gym-area support for older members, adding a service-minded touchpoint to the patient experience.
Work History
Front Office Specialist
4 Years 8 Months- Handle 30 patient calls daily with professional phone communication and timely front-desk support.
- Maintain patient records and complete accurate data entry to keep information organized and accessible.
- Support office coordination by managing emails, maintaining organization, and helping the front desk run smoothly.
- Provide a welcoming first point of contact for visitors and patients while contributing to a positive office environment.
Covid Technician
5 Months- Handled 100 patient intakes weekly at the drive-up testing site.
- Prepared the drive-up testing site each day for patient arrivals and workflow.
- Performed PCR nasal swab tests following established testing procedures.
- Greeted patients, confirmed demographics, and answered test-related questions.
- Maintained a clean, organized site throughout daily operations.
- Transported specimens to the lab and supported secure handoff.
Physical Therapy Aide
12 Years 7 Months- Applied ultrasound and moist heat treatments as directed to support patient care during therapy visits.
- Maintained a clean, organized work area to support safe and efficient daily clinic operations.
- Answered phones and delivered courteous service to patients and families at the front desk.
Education
Physical Therapy Aide - Physical Therapy Aide
Certified
Skills
Front desk operations
Appointment scheduling
Phone communication
Patient intake
Data entry
Records management
Medical documentation
Office coordination
Critical thinking
Handling pressure
Problem solving
Leadership
HIPAA compliance
Insurance verification
Referral coordination
Prior authorization
Claims follow-up
Patient portal management
Medical terminology
Patient advocacy
Certification
6 2008
Interests
Outdoor kind of girl
ever since Pandemic life is better outdoors
love helping people and seeing them progress is the medicine to my heart.
Timeline
Front Office Specialist
Nifty after Fifty Physical Therapy and Gym
03.2022 - CurrentRead More
Covid Technician
Capstone Clinical Laboratories
09.2021 - 02.2022Read More
Physical Therapy Aide
Nifty after fifty Physical Therapy
08.2008 - 03.2021Read More
Physical Therapy Aide from Physical Therapy Aide
Read More