Maribella Najera
RENO
Summary
Seasoned waitress with successful track record in fast-paced dining environments. Known for providing top-notch customer service, maintaining cleanliness standards, and skillfully managing table turnover to increase efficiency. Demonstrated ability to handle high-pressure situations while ensuring high level of customer satisfaction. Contributed significantly to improved customer retention rate in previous role through consistent delivery of quality service.
Overview
6
6
years of professional experience
Work History
Waitress
Red Lobster Restaurant
RENO
04.2026 - Current
- Provide excellent customer service in a high-volume restaurant environment
- Take food and drink orders accurately
- Handle payments and maintain guest satisfaction
- Work efficiently with kitchen and team staff during busy shifts
- Took orders and ensured accuracy of customer requests.
- Maintained cleanliness of dining area and serving stations.
- Handled guest inquiries and resolved issues effectively.
Kitchen Manager
Chipotle Grill
RENO
09.2024 - 10.2025
- Managed daily kitchen operations and staff scheduling for efficient service.
- Trained and supervised team members on food preparation and safety standards.
- Ordered inventory and ensured proper stock levels of ingredients and supplies.
- Managed inventory and ensured stock levels were maintained
- Prepared food and completed morning prep tasks
- Served customers quickly and accurately
- Handled cash transactions and supported daily operations
- Maintained food safety standards
Food Runner
Bullys Sports Bar and Grill
RENO
08.2022 - 08.2024
- Delivered food promptly to tables while ensuring order accuracy.
- Assisted servers by restocking supplies and preparing dining areas.
- Collaborated with kitchen staff to maintain efficient food service flow.
- Took customer orders and delivered food promptly
- Handled cash and payment transactions
- Organized food orders and supported front-of-house operations
- Provided friendly and attentive customer service
Receptionist
Pediatric Associates of Reno
RENO
06.2020 - 02.2022
- Greeted patients and families upon arrival to ensure a welcoming environment.
- Managed appointment scheduling using electronic health record systems efficiently.
- Answered phone calls and addressed inquiries with professionalism and empathy.
- Verified insurance information
- Completed filing and maintained patient records
- Assisted patients and families with professionalism
Education
Robert McQueen HighSchool
Reno, NVSkills
- Customer service
- Order accuracy
- Food safety
- Inventory management
- Fast-paced customer service environments
- Cash handling,
- Creating positive guest experiences
- Strong multitasking skills with a team-oriented attitude and energetic personality
Timeline
Waitress
Red Lobster Restaurant
04.2026 - Current
Kitchen Manager
Chipotle Grill
09.2024 - 10.2025
Food Runner
Bullys Sports Bar and Grill
08.2022 - 08.2024
Receptionist
Pediatric Associates of Reno
06.2020 - 02.2022
Robert McQueen HighSchool