Dynamic Senior Account Representative with a proven track record at UKG, Inc., excelling in payroll management and client relationship building. Expert in auditing payroll taxes and enhancing customer satisfaction through proactive communication. Recognized for mentoring peers and resolving complex issues, driving improvements in account management and financial reporting.
Review, audit tax codes listed on the Fallout Tracker.
Inquire from clients the validity of the tax codes and liabilities.
Set -up and update client's information through the Master Tax File
Reconciled 5 banks that processed direct deposits and tax payments on monthly basis to ensure timely financial reporting.
Review and audits all the banks of the bank and prepare spreadsheet showing which banks are still active with activities and report submitted to corporate office by manager monthly.
Handle task assigned as needed.