Tim Keffaber
Wabash,IN
Summary
Senior Account Representative with a strong track record in client management and marketing strategy. Demonstrated success in enhancing communication and optimizing resources to meet client needs, resulting in significant business growth. Extensive experience in account management and problem-solving, contributing to successful marketing campaigns and robust client relationships. Focused on leveraging these skills to drive business development.
Overview
28
28
years of professional experience
Work History
Senior Account Representative
Kensington Digital Media Warsaw Radio
Warsaw, Indiana
04.2004 - Current
- Managed client accounts to ensure timely communication and support.
- Assisted in developing marketing strategies for radio advertising campaigns.
- Coordinated with production teams to align client needs with program schedules.
- Resolved client inquiries and issues, maintaining strong relationships through service.
- Collaborated with sales team to identify new business opportunities and leads.
- Prepared reports detailing account performance for internal review meetings.
Logistics Scheduler
North American Van Lines
Fort Wayne, Indiana
06.1997 - 04.2004
- Utilized scheduling software to track job assignments and availability.
- Managed resource allocation to optimize crew efficiency and minimize delays.
- Coordinated daily schedules for moving crews and transportation logistics.
- Monitored job progress to ensure adherence to timelines and client requirements.
- Communicated schedule changes effectively throughout the organization when necessary.
- Developed and maintained scheduling procedures to ensure timely completion of projects.
- Ensured compliance with established policies and procedures related to scheduling activities.
- Resolved scheduling disputes between internal stakeholders in an effective manner.
Education
Bachelor of Science - Business Management
Manchester College
North Manchester, IN05-1995
Skills
- Client account management
- Marketing strategy development
- Sales coordination
- Customer relationship management
- Sales presentations
- Closing expertise
- Time management
- Problem solving
- Adaptability to change
- Attention to detail
- Performance tracking
- Acquiring new customers
- Lead prospecting
- Inbound and outbound leads
- Closing skills
- Employee mentoring
- Industry expertise
- Web technologies and services
- Goal oriented
- Department collaboration
- Business development
- Account reconciliation
- Sales proficiency
- Sales expertise
- Contract negotiation and closing tactics
- Delinquency reduction
- Customer engagement
- Communication and negotiations
- Account management
- Sales proposal creation
- Prospecting skills
- Team leadership
- Networking skills
- Relationship building
- Goal setting
- Customer feedback
- Negotiation tactics
- Multitasking capacity
- Sales techniques
- Problem-solving
- Written communication
- Problem-solving aptitude
Accomplishments
- 2023 Kensington Digital Media Employee of The Year
- Current Top Billing Executive For 11 Years Running
- 2017 Federated Media Employee of the Year Selected over 300 Employees
- Key Conversion Leader 8 Times
- Awarded The Ikenberry Award at Manchester University, Given to the most outstanding graduating senior in the College of Business.
Affiliations
- Thirty Plus Years of High School Sports Broadcasting Honored by the Associated Press in 2019
- Previous Member of a Gospel Quartet for over Fifteen Years
References
References available upon request.
Timeline
Senior Account Representative
Kensington Digital Media Warsaw Radio
04.2004 - Current
Logistics Scheduler
North American Van Lines
06.1997 - 04.2004
Bachelor of Science - Business Management
Manchester College
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