Marica Johnson
Milwaukee,WI
Summary
Proven leader in hospitality management, with a strong background in housekeeping and customer service excellence, notably at Hilton Garden Inn Hotel. Expert in cleaning and sanitation, I excel in guest relations, enhancing customer satisfaction. Skilled in task assignment and staff training, I significantly improve operational efficiency. My approach prioritizes results through meticulous attention to detail and team motivation.
Overview
3
3
years of professional experience
Work History
Housekeeping Supervisor
Hilton Garden Inn Hotel
04.2024 - Current
Make schedule make boards
Manager
McDonald's
05.2023 - 03.2024
Open store.. Train new employees
Housekeeping Supervisor
Try by Hilton
02.2022 - 05.2023
Make boards, inspect rooms, make schedules
Education
H.S.D -
North Division High School
Milwaukee, WI05.2000
Skills
- Housekeeping knowledge
- Cleaning and sanitation
- Guest Relations
- Customer service-focused
- Customer Service
- Task assignment
- Cleaning techniques
Timeline
Housekeeping Supervisor
Hilton Garden Inn Hotel
04.2024 - Current
Manager
McDonald's
05.2023 - 03.2024
Housekeeping Supervisor
Try by Hilton
02.2022 - 05.2023
H.S.D -
North Division High School
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