Maricela David
Orlando
Summary
Dynamic bilingual professional with extensive experience in insurance and sales, and customer service. Excelled in educating clients on insurance options and enhancing customer satisfaction through personalized solutions. Proven track record in meeting sales quotas, leveraging customer service excellence, and upholding professionalism and ethics. Achieved significant client engagement and sales targets through effective communication and ethical practices.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Benefits Enrollment Specialist
Arthur J. Gallagher
09.2023 - Current
- Travel out of state to multiple cases, advise employees on one on one sessions.
- Educate employees on available benefit options, enabling informed decision-making during open enrollment periods.
Health/Life Insurance Agent
Meehan Agency/Colonial Life
07.2022 - Current
- Educated clients about health insurance coverage options, benefits and costs. Worked in field and call center.
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
Insurance Agent
Washington National
10.2020 - 07.2022
- Worked closely with various school districts to educate employees on the benefits being offered and assisted them with enrollment.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Sales Representative
Diamond Resorts
11.2019 - 02.2020
- Offered vacation packages, Invited clients to attend tour of resort.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Greeter
Wyndham Destinations
05.2018 - 10.2019
- Greeted clients upon check-in pre-qualified through casual conversation.
- Collaborated with team members to achieve monthly sales targets.
Education
Associate of Arts - Fashion Design And Merchandising
Fashion Institute of Design & Merchandising
Los Angeles, CA05-1986
Skills
- Sales quota familiarity
- Customer service
- Licensed insurance agent
- Professionalism and ethics
Certification
- Licensed Insurance Agent -215 -October 2020-Present
- Long Term certification September 2023-Present
Languages
Bilingual -English and Spanish
Timeline
Benefits Enrollment Specialist
Arthur J. Gallagher
09.2023 - Current
Health/Life Insurance Agent
Meehan Agency/Colonial Life
07.2022 - Current
Insurance Agent
Washington National
10.2020 - 07.2022
Sales Representative
Diamond Resorts
11.2019 - 02.2020
Greeter
Wyndham Destinations
05.2018 - 10.2019
Associate of Arts - Fashion Design And Merchandising
Fashion Institute of Design & Merchandising
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