Maricela Duran
San Angelo ISD
San Angelo,TX
1
Language
14
years of professional experience
Dynamic professional with a proven track record at MHMR Concho Valley, excelling in problem-solving and customer service. Adept at fostering teamwork and enhancing client well-being through compassionate care. Recognized for optimizing operations and maintaining meticulous records, ensuring compliance and quality in service delivery. Committed to driving organizational success and improving client outcomes.
Work History
Head Custodian
4 Months- Coordinated floor care, restroom sanitation, and trash removal to maintain campus standards.
- Monitored inventory levels and ordered supplies to prevent service interruptions.
- Ensured compliance with sanitation, security, and campus safety requirements.
- Increased overall satisfaction among users of the facility by consistently maintaining high standards of cleanliness in all spaces.
- Checked in and stocked inventory throughout facility.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Enhanced cleanliness and sanitation by implementing efficient custodial procedures and using appropriate cleaning solutions.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Maintained open lines of communication with administrators regarding any upcoming projects that might impact custodial operations.
- Improved safety standards by promptly addressing potential hazards, such as wet floors, loose wiring, or broken fixtures.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Direct Care Worker
13 Years 7 Months- Provided compassionate support to individuals with developmental disabilities and mental health challenges.
- Assisted clients in daily living activities, fostering independence and enhancing quality of life.
- Documented client progress and behavior changes accurately, ensuring compliance with care plans.
- Collaborated with multidisciplinary teams to develop individualized treatment strategies for clients.
- Trained new staff on best practices in direct care and effective communication techniques.
- Monitored client safety and well-being, reporting concerns promptly to supervisors for action.
- Advocated for client needs within community resources, facilitating access to additional support services.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
- Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
- Monitored and assisted residents through individual service plans.
- Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Fostered strong relationships with patients and their families, promoting open communication lines for better understanding of care plans.
- Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.
- Remained alert to problems or health issues of clients and competently responded.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Educated patients on self-care practices with the goal of increasing independence levels where appropriate.
- Documented vitals, behaviors, and medications in client medical records.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Maintained clean, safe, and well-organized patient environment.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Monitored clients' overall health and well-being and noted significant changes.
Client Finance
13 Years 7 Months- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
Education
GED
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Dependable and responsible
Multitasking
Excellent communication
Organizational skills
Calm under pressure
Active listening
Organization and time management
Decision-making
Problem resolution
Verbal communication
Cleaning techniques
Window cleaning
Sanitation procedures
Responsible and dependable
Cleaning and sanitizing
Trash removal
Policy and procedure enforcement
Strong work ethic
Teamwork
Sweeping and mopping
Multitasking Abilities
Reliability
Languages
Spanish
Full Professional
Timeline
Head Custodian
San Angelo ISD
07.2026 - CurrentRead More
Direct Care Worker
MHMR Concho Valley
10.2012 - 05.2026Read More
Client Finance
MHMR Concho Valley
10.2012 - 05.2026Read More
Del Rio High School
GED
Read More