Maricela Espino
Rowlett,TX
Summary
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level educational technology development position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Nanny
Stuart Masters
Dallas, TX
04.2020 - Current
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
- Taught children everyday skills and language.
- Coordinated field trips to local parks, fire stations and zoos.
- Assisted children in dressing appropriately for day's activities.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Second Grade Teacher intern
Mesquite ISD
Mesquite, TX
01.2020 - 12.2020
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Collaborated with colleagues to design learning outcomes and thoughtfully address individual student needs.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Observed classes to identify opportunities to back up teacher or help students.
- Initiated teaching implementing lesson plans and progressed to full-day teaching.
Guest Service Associate
European Wax Center
Garland, TX
05.2017 - 08.2017
- Identified and explained room and property amenities to guests, supplying guests with information regarding hours of operation and maps to assist guests in finding way around property.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores.
- Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
- Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores 100 %
Beauty Advisor
Ulta Beauty
Rockwall, TX
09.2016 - 12.2016
- Recommended appropriate products to meet customers' individual needs.
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
- Completed purchases and processed payments.
- Processed payments by entering sales in register.
- Arranged merchandise to present visually appealing displays that drive sales.
- Maintained counter and display areas in clean and neat fashion.
- Cultivated productive and positive relationships with customers built on loyalty and service.
- Processed accurate credit, debit, check and cash sales transactions for more than 50 customer orders per day
Education
Bachelor of Science - Learning & Technology
Texas A&M University - Commerce
Commerce, TX 09.2015 - 12.2020
Skills
- Guest Services
- Scheduling
- Customer Complaint Resolution
- Appointment Setting
- Early Childhood Education
- Individual and group instruction
- Student assessments
- Classroom management
- Classroom technology
- Child development
Timeline
Nanny
Stuart Masters
04.2020 - Current
Second Grade Teacher intern
Mesquite ISD
01.2020 - 12.2020
Guest Service Associate
European Wax Center
05.2017 - 08.2017
Beauty Advisor
Ulta Beauty
09.2016 - 12.2016
Bachelor of Science - Learning & Technology
Texas A&M University - Commerce
09.2015 - 12.2020