Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Reese Glaesman

Edina,Minnesota

Summary

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Exceptional Nanny with experience supporting daily success and health of children of varying needs and interests. Versatile and adaptable in conducting errands, cooking, and entertaining children according to parental specifications. Reliable and supportive member of house operations, assisting family as extenuating circumstances arise.

Overview

3
3
years of professional experience

Work History

Nanny

Family Friends & Others
06.2021 - Current
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Promoted intellectual development through reading, storytelling, and engaging educational activities.
  • Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
  • Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.

Customer Service Cashier

Target
11.2022 - 08.2023
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.

Education

High School Diploma -

Minnetonka Senior High School
Minnetonka, MN
06.2025

Skills

  • Educational Support
  • Light Housekeeping
  • Child Supervision
  • Friendly
  • Complex Problem-Solving
  • Approachable
  • Safety Awareness
  • Active Listener
  • Product Merchandising
  • Merchandise Restocking
  • Customer Service
  • Payment Collection
  • Cash Handling
  • Guest Services
  • Customer Complaint Resolution
  • Customer Satisfaction
  • Product Knowledge
  • Customer Inquiries
  • Product Recommendations
  • Refund Handling
  • Patience and composure
  • Inventory management
  • Adaptability and flexibility
  • Teamwork and collaboration
  • Positive attitude
  • Sales techniques
  • Telephone etiquette
  • Professional demeanor

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Customer Service Cashier

Target
11.2022 - 08.2023

Nanny

Family Friends & Others
06.2021 - Current

High School Diploma -

Minnetonka Senior High School
Reese Glaesman