Dedicated professional with extensive experience in case management and community liaison roles. Known for exceptional relationship-building skills and active listening, contributing to successful client outcomes and enhanced support strategies. Committed to fostering collaboration among clients, families, and community resources.
Overview
28
28
years of professional experience
Work History
Recovery District Case Manager
Laura Campos and Dr. Orlando Noyola PSJA Central Office
Pharr, TX
08.2022 - Current
Coordinated care plans for diverse client populations, ensuring tailored support and resources.
Monitored client progress and adjusted interventions based on feedback and changing needs.
Streamlined documentation processes, improving accuracy and efficiency in case record-keeping systems.
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives specifically to improve attendance and child needs.
Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
School Community Liaison
Memorial High School Orlando Noyola
Alamo, TX
10.2007 - 06.2022
Fostered partnerships between school and community organizations to enhance student engagement.
Led strategic communication efforts to disseminate information about school resources and services.
Collaborated with educators to create tailored support systems for at-risk students.
Increased awareness of available programs and services through targeted outreach efforts, leading to higher participation rates.
Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
Facilitated open lines of communication between the organization and the community, fostering strong relationships.
Acted as the liaison between upper management and staff members, promoting positive working relationships built on trust.
Special Education Teacher
Veterans Middle School Javier Villanueva
Donna, TX
08.2003 - 02.2005
Developed individualized education plans to address diverse student needs.
Implemented evidence-based instructional strategies to enhance learning outcomes.
Collaborated with multidisciplinary teams to create supportive educational environments.
Monitored student progress and adjusted teaching methods accordingly for optimal engagement.
Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
Conducted assessments to evaluate students' strengths and areas for improvement.
Advocated for resources and services to support students with disabilities effectively.
Facilitated communication between parents, teachers, and support staff regarding student progress.
Juvenile Probation Officer
Javier Aguilar Juvenile Probation Department
Edinburg Tx
09.1998 - 12.2002
Conducted individual assessments to develop personalized rehabilitation plans for juvenile offenders.
Monitored compliance with court-ordered conditions, ensuring accountability and support for youth development.
Collaborated with community organizations to facilitate resources and services for at-risk youth and families.
Provided crisis intervention and conflict resolution during scheduled meetings with juveniles and their families.
Education
Master of Science -
Master of Science - Social Work
University of Texas Rio Grande Valley
Edinburg, TX
05-2023
Skills
Problem-solving
Case management
Case documentation
Active listening
Organization and multitasking
Documentation and reporting
Relationship building
Positive attitude
Conflict resolution
Client advocacy
Community resources
Case planning
Records management
Case needs assessment
Home visits and inspections
Intervention plans
Performance tracking
Social work
Court mandated documentation
Recruitment
Clear communication
Ethical judgment
Client assessment
Timeline
Recovery District Case Manager
Laura Campos and Dr. Orlando Noyola PSJA Central Office
CBS/CSS Recovery Specialist, Case Manager at High Plains Mental Health CenterCBS/CSS Recovery Specialist, Case Manager at High Plains Mental Health Center