Maricela Ortiz Contreras
Mount Angel,OR
Summary
Dedicated caregiver with expertise in patient care, emotional support, and medication management. Committed to enhancing quality of life through personalized care plans and effective communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Caregiver Attendant
Creative Care and Connections
Portland, Oregon
03.2026 - Current
- Provided personal care and assistance to clients in daily living activities.
- Administered medications and monitored client health conditions regularly.
- Assisted clients with mobility and transportation to appointments and social activities.
- Maintained a clean and safe environment for clients at home or facilities.
- Communicated effectively with family members regarding client needs and progress.
- Created individualized care plans tailored to client needs, improving overall quality of care.
- Collaborated with healthcare professionals to coordinate client care services.
- Guided new staff in caregiving best practices and company protocols, ensuring consistent care standards.
- Recorded patient information such as condition, diet and progress reports.
- Performed light housekeeping duties including laundry and meal preparation for clients.
- Maintained a safe environment by adhering to agency policies and procedures.
- Responded quickly to emergency situations using appropriate interventions.
- Communicated effectively with family members regarding patient's needs and progress.
- Engaged clients in conversation to enhance cognitive stimulation and foster social interaction.
- Accompanied clients on outings such as shopping trips, recreational activities and doctor visits.
- Assisted clients with activities of daily living such as bathing, dressing and grooming.
- Promoted independence by encouraging clients to perform self-care tasks whenever possible.
- Participated in team meetings that addressed changing clinical needs of patients.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Reported concerns to nurse supervisor to promote optimal care.
- Followed safe lifting and transferring techniques to transport residents.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Transported individuals to medical appointments and assisted with errands.
- Provided entertainment and companionship through conversation, reading, and board games.
- Provided patients and families with emotional support and instruction.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Planned optimal meals based on established nutritional plans.
- Administered prescribed medications according to physician guidelines.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
Life Skills Coach
Leaps & Bounds LLC
West Linn, Oregon
11.2021 - Current
- Empowered clients through skill-building activities that promoted self-advocacy.
- Provided guidance on daily living skills and interpersonal relationships.
- Developed personalized action plans for clients to achieve their goals.
- Encouraged clients to identify solutions to problems they are facing in their lives.
- Assisted clients with goal setting by helping them create action plans that were tailored to their individual needs.
- Coached individuals in recognizing and responding to emotions, enhancing emotional intelligence and behavioral responses.
- Provided crisis intervention services when needed to help de-escalate emotionally charged situations.
- Guided parents and guardians in strategies to positively influence their child's behavior at home.
- Implemented community-based programs to enhance social integration opportunities.
- Maintained accurate documentation of client interactions and progress tracking.
- Maintained accurate records and documented client data in company databases.
- Answered questions and responded to inquiries to deliver high level of service to patients.
- Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
Elderly Caregiver
Queen of Angels Monastery
Mount Angel, Oregon
09.2016 - 04.2022
- Assisted residents with daily living activities and personal care needs.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Provided companionship and emotional support, improving residents' emotional well-being and quality of life.
- Monitored health and well-being of clients and reported significant health changes.
- Monitored residents' health conditions and reported changes to supervisors.
- Coordinated medication schedules and reminders for elderly residents.
- Responded quickly in emergency situations in a calm manner.
- Reported concerns to nurse supervisor to promote optimal care.
- Tracked and reported clients' progress through careful observation and communication, facilitating timely adjustments in care plans.
- Collaborated with healthcare professionals to ensure quality care for residents.
- Organized recreational activities to promote physical and mental well-being of the elderly.
- Maintained cleanliness and organization in living spaces and common areas.
- Proposed and implemented ideas to streamline care processes, fostering a more effective team environment.
- Participated in continuing education courses to stay current on best practices for elder care.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Complied with laws, regulations, and standards related to eldercare services.
Education
GED -
Silverton High School
Silverton, ORSkills
- Meal preparation
- Patient care
- Emotional support assistance
- Safe transfer techniques
- Mobility support
- Medication management
- Care plan management
- Health monitoring
- Medical appointment coordination
- Medication management
- Physical therapy support
- Palliative support
- Compassionate care
- Toileting assistance
- Personal care
- Housekeeping tasks
- Team collaboration
- Effective communication
- Verbal and written communication skills
- Active listening
- Empathetic listening
- Adaptability
- Time management
- Problem solving
- Healthcare documentation
- Communication skills
- Living activity support
- Client confidentiality
- HIPAA compliance
- Care plan management
- Transfer skills
- Medication management
- Activity planning
- Physical therapy support
- HIPAA compliance
- Senior support
- Client documentation
- Progress documentation
- Progress documentation
- ADL assistance
Languages
English
Full Professional
Spanish
Native/ Bilingual
Italian
Limited
Certification
Current with Oregon requirements to work with individuals with disabilities and the elderly.
Timeline
Caregiver Attendant
Creative Care and Connections
03.2026 - Current
Life Skills Coach
Leaps & Bounds LLC
11.2021 - Current
Elderly Caregiver
Queen of Angels Monastery
09.2016 - 04.2022
GED -
Silverton High School