Maricella Ortega
United States Navy
Billings,MT
6
years of professional experience
Dedicated professional transitioning from military service to civilian life, with a robust background in security, mentoring, and rehabilitation. Proven ability to foster safe environments and support individuals through challenging situations. Eager to leverage skills in a dynamic role that prioritizes safety and well-being while contributing positively to organizational goals. Committed to continuous growth and making a meaningful impact in the community.
Work History
Scheduling Coordinator
1 Year 2 Months- Coordinates and manages calendars, appointments, and schedules for staff, clients, or departments.
- Communicates with team members and external parties to confirm availability and arrange meetings or services.
- Ensures all scheduling complies with organizational priorities, deadlines, and resource availability.
- Uses scheduling software or tools to input, track, and update appointments in real-time.
- Resolves conflicts or last-minute changes by rearranging schedules as needed.
- Maintains clear records and provides regular updates or reports to supervisors and stakeholders.
Jails Alternative Manager
- Utilized SCRAM and GPS technology to monitor client compliance.
- Handled emergency calls and dispatched personnel to incidents, ensuring prompt and effective response.
- Maintained detailed logs of activities and incidents, providing accurate reporting.
- Created spreadsheets for equipment tracking (SCRAM, GPS, Remote Breath).
- Managed schedule adjustments, approved time punches, and ensured break compliance.
- Oversaw caseload of clients and developed community service opportunities for rehabilitation.
Dispatcher
4 Months- Coordinated field operations by relaying information between officers and central command.
- Handled emergency response communications and created incident logs.
- Managed scheduling, equipment tracking, and daily shift adjustments.
Master Scheduler / Traveling Correctional Officer
1 Year 1 Month- Directed post assignments and created efficient staff schedules.
- Led weekly meetings to resolve conflicts and optimize shift coverage.
- Supported multiple facilities, providing staff training and improving morale.
Juvenile Correctional Officer
1 Year 5 Months- Maintained facility safety and mentored juvenile residents.
- Trained peers in emergency protocols and daily operations.
Master-at-Arms (Active Duty)
6 Years 4 Months- Provided base and shipboard security.
- Trained in dispatch operations and coordinated emergency response.
- Scheduled and assigned duty watch rotations for personnel.
Education
Bachelor of Science - Criminal Justice, Minor in Forensics
No Degree
High School Diploma
Skills
Security & Emergency Response
Military & Law Enforcement Procedures
Crisis Management & Conflict Resolution
Scheduling
Staff Coordination
& Dispatch
Client Rehabilitation & Mentoring
Tactical Response (SORT/SWAT for Corrections)
Microsoft Excel & Office Suite
Communication & Leadership
Timeline
Scheduling Coordinator
Aspen Meadows
05.2025 - CurrentRead More
Jails Alternative Manager
Beta Alternatives, Inc
11.2024 Read More
Dispatcher
Private Security Department
08.2024 - 12.2024Read More
Master Scheduler / Traveling Correctional Officer
CoreCivic
07.2023 - 08.2024Read More
Juvenile Correctional Officer
OKCYC
02.2023 - 07.2024Read More
Master-at-Arms (Active Duty)
United States Navy
03.2020 - CurrentRead More
Luther Burbank High School
High School Diploma
Read More
New Mexico State University
Bachelor of Science from Criminal Justice, Minor in Forensics
Read More