Marico Colbert
Cordova,TN
Summary
Skilled professional competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at and facilities. Keen to offer several years of experience and take on challenging new role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Passion For Care
Memphis, Tennessee
05.2025 - Current
- Coordinated appointments and maintained schedules for healthcare professionals and clients.
- Assisted in preparing reports and documentation for patient care and administrative purposes.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Site Director
YMCA of Memphis and the mid south
Memphis, TN
06.2024 - 03.2025
- Assisted in recruiting, training, evaluating, and disciplining employees as needed.
- Help kids with school studies
- Create opportunities such as non-profit organizations, productions in performing arts, and classes that develop the community in lacking areas.
- Evaluated program effectiveness through participant feedback and assessments.
Patient Care Assistant
Allied Universal
Nashville , TN
11.2023 - 06.2024
- Monitored access points to ensure safety and security of premises.
- Responded promptly to incidents, providing assistance and reporting issues.
- Maintained detailed logs of daily activities, incidents, and observations.
- Completed incident reports regarding violations of policies or procedures.
Recreation Leader
City of Memphis, TN
Memphis, TN
05.2023 - 08.2023
- Implement visual art courses so kids can communicate affectively.
- Organized recreational activities for diverse community groups and age ranges.
- Assisted in developing promotional materials for recreational initiatives.
Customer Service
TurboTax, Intuit
Remote
08.2022 - 04.2023
- Assisted Customers with TurboTax software
- Filed taxes, input case information, used rebuttal skills, and pitched surveys
- Accomplished my badge which helped me earn my CPA certification.
- Filed over 100+ returns specifically within 1040.
- Utilized TurboTax Live screen share, to guide customers on what to input on various Tax forms.
Customer Service Advisor
Teleperformance
Remote
06.2021 - 07.2022
- Assisted customers with inquiries via phone and chat channels.
- Resolved customer complaints by providing effective solutions and support.
- Maintained accurate records of customer interactions in the CRM system.
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
Education
Master's degree - Performing Arts
Hussian College in Studio
Los Angeles, CA05.2022
High School Diploma -
White Station High School
Memphis, TN05-2018
Skills
- Child Development
- Teaching
- Senior care
- Assisting
- Personal assistant experience
- Dancing
- Yoga
- Nursing
- Salesforce
- Child care
- Commercial cleaning
- Meal preparation
- Budgeting
- Alzheimer's care
- Meditation
- Home care
- Cashiering
- Computer networking
- Event planning
- Computer skills
- Physical education
- Group fitness
- Microsoft Excel
- Counseling
- Information security
- Dementia care
- Caregiving
- Communication skills
- Accounting
- Personal training
- Home health
Certification
- CPR Certification
- Professional Educator License
Personal Information
Willing To Relocate: 50mi Radius
Timeline
Administrative Assistant
Passion For Care
05.2025 - Current
Site Director
YMCA of Memphis and the mid south
06.2024 - 03.2025
Patient Care Assistant
Allied Universal
11.2023 - 06.2024
Recreation Leader
City of Memphis, TN
05.2023 - 08.2023
Customer Service
TurboTax, Intuit
08.2022 - 04.2023
Customer Service Advisor
Teleperformance
06.2021 - 07.2022
Master's degree - Performing Arts
Hussian College in Studio
High School Diploma -
White Station High School