MARICRUZ ACEVEDO BENITEZ
29332 Sw 143 Ct Homestead,Fl
Summary
Florida International University Psychology and Chemistry BA graduate interested in pursuing the Physician Assistant Masters at Miami Dade College. Possesses advanced communication skills, data collection, and teamwork skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
COUNTER STAFF/MANAGER
LUPITA'S BAKERY
04.2017 - Current
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Conducted daily cash counts, ensuring financial accuracy for business operations.
- Prepared store for opening or closing procedures, ensuring all tasks were completed thoroughly and on time.
Phlebotomist / Tech Donor Support
CSL Plasma
09.2023 - 02.2024
- Enhanced patient experience through compassionate care and communication during plasma draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
MEDICAL SCRIBE
BAPTIST HOSPITAL EMERGENCY DEPARTMENT
02.2021 - 11.2023
- Responsible for documenting the physicians dictated patient history including past medical history, present illness, and review of systems.
- Facilitated effective communication between healthcare providers by accurately recording diagnostic test results and treatment plans.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
RESEARCH ASSISTANT
FLORIDA CENTER FOR READING RESEARCH
02.2022 - 08.2022
- Distributed surveys and collected information from Pre-K schools in Miami Dade County
- Administered several individual language and cognitive developmental assessments to pre-K students during school hours
- Conducted classrooms observations that took place in preschool settings
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
LEARNING ASSISTANT INTERNSHIP
BIOLOGICAL SCIENCE
01.2021 - 05.2021
- Helped peers learn biology concepts through Zoom Breakout Rooms
- Planned office hours offered to students
- Consulted teaching plans with supervisor and peers
TEACHER ASSISTANT
FLORIDA INTERNATIONAL UNIVERSITY
01.2019 - 04.2021
- Helped students apply class lectures to hands-on experiments and scenarios
- Organized presentations
- Reviewed and analyzed assignments of students
- Responded to student needs and questions promptly.
- Adhered to classroom protocols to keep areas clean, neat, and organized.
LEARNING ASSISTANT
FLORIDA INTERNATIONAL UNIVERSITY
08.2018 - 06.2020
- Attended weekly meetings with peers and supervisor
- Assisted in curriculum development, integrating innovative teaching methods to enhance educational experience.
- Taught chemistry concepts through in-person classes
Education
BACHELOR'S DEGREE OF ARTS AND SCIENCE IN PSYCHOLOGY AND CHEMISTRY -
FLORIDA INTERNATIONAL UNIVERSITY
05.2021
Skills
- Bilingual (Spanish & English)
- Medical Abbreviations Knowledge
- Basic Laboratory techniques
- Documentation skills
- Program Planning
- Sample and specimen collection
- HIPAA Compliance
- Adaptability in Fast-Paced Environments
- Team Collaboration Strength
- Complaint Handling
- Customer Service
Certification
BSL/ American Heart Association, 02/2024
CMMA/ National Healthcare Association, 12/17/2024
Volunteer Experience
SHADOWING/VOLUNTEER, MEDX PROGRAM (DOMINICAN REPUBLIC), 12/2020, PRESENT, Shadowed doctors in different departments such as the emergency room, operating room, radiology, internal medicine, and OBGYN, Completed different workshops such as phlebotomy, vitals, and stitching, Participated in a 'Medical Walk Day' in a community by taking the resident's vital signs
Timeline
Phlebotomist / Tech Donor Support
CSL Plasma
09.2023 - 02.2024
RESEARCH ASSISTANT
FLORIDA CENTER FOR READING RESEARCH
02.2022 - 08.2022
MEDICAL SCRIBE
BAPTIST HOSPITAL EMERGENCY DEPARTMENT
02.2021 - 11.2023
LEARNING ASSISTANT INTERNSHIP
BIOLOGICAL SCIENCE
01.2021 - 05.2021
TEACHER ASSISTANT
FLORIDA INTERNATIONAL UNIVERSITY
01.2019 - 04.2021
LEARNING ASSISTANT
FLORIDA INTERNATIONAL UNIVERSITY
08.2018 - 06.2020
COUNTER STAFF/MANAGER
LUPITA'S BAKERY
04.2017 - Current
BACHELOR'S DEGREE OF ARTS AND SCIENCE IN PSYCHOLOGY AND CHEMISTRY -
FLORIDA INTERNATIONAL UNIVERSITY
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