Karely Ambrocio
Phoenix,Az
Summary
Energetic and customer-focused professional with 1.5 year's of experience. Seeking a front desk position with exceptional services, team work and attention to detail can contribute to providing a welcoming and efficient experience for all customers. Eager to contribute to team success and further develop professional skills. Positive attitude and commitment to continuous learning and growing.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Counter Customer Service Representative
Barro’s Pizza
Laveen, AZ
04.2024 - 12.2025
- Managed a high-volume restaurant, efficiency taking orders by phone,and online. ensuring customer satisfaction during peak hours ensuring smooth flow of restaurant operations.
- Handled cash and credit card payments, providing customers with accurate change.
- Collaborated with servers and kitchen staff to ensure timely and accurate order fulfillment
- Maintained dining area cleanliness aligning with health and safety standards, stocked supplies, and assisted with inventory counts.
- Managed complaints and resolved issues promptly.
- Trained new employees on customer service protocols restaurant
Education
Diploma -
Heritage Academy High School
05.2025
Associate of Science - Associates Arts
Rio Salado College
05.2025
Skills
- Customer Service & Communication skills
- Food handling & Safety compliance
- Attention to detail
- Bilingual (Spanish & English)
- Teamwork
- Inventory Management
- Time management
- Proactive
- Multitasking & Speed and efficiency
Certification
Diploma
Honors Society
Associates degree
Timeline
Front Counter Customer Service Representative
Barro’s Pizza
04.2024 - 12.2025
Diploma -
Heritage Academy High School
Associate of Science - Associates Arts
Rio Salado College