Maricruz Anaya
Santa Clara,CA
Summary
Dynamic kitchen supervisor with expertise in food safety, staff training, and kitchen organization. Proven track record in enhancing team performance and ensuring customer satisfaction through efficient operations.
Overview
13
13
years of professional experience
Work History
Kitchen Supervisor
Tipsy Putt
Sunnyvale, CA
04.2024 - 03.2026
- Supervised daily kitchen operations to ensure food quality and safety standards compliance.
- Trained and mentored staff on food preparation techniques and kitchen protocols.
- Coordinated inventory management, ensuring timely stock replenishment and minimizing waste.
- Collaborated with management to develop seasonal menus reflecting customer preferences.
- Monitored staff performance, providing constructive feedback to enhance team skills and morale.
- Assisted in maintaining cleanliness and organization of kitchen equipment and workstations.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Participated in weekly management meetings to discuss ongoing challenges, successes, and strategies for continued improvement.
Team Leader
Chic-Fil-A
Sunnyvale, CA
11.2022 - 03.2024
- Oversaw daily operations to ensure efficient service delivery and adherence to quality standards.
- Resolved customer complaints promptly, ensuring high satisfaction rates and repeat business.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
General Manager
The Habit Burger Grill
Sunnyvale, CA
04.2013 - 08.2022
- Led staff training initiatives, fostering a culture of continuous improvement and performance excellence.
- Implemented inventory management systems, reducing waste and optimizing supply chain processes.
- Mentored managers in best practices, promoting leadership development and operational consistency.
Skills
- Food safety
- Food presentation
- Staff training
- Kitchen organization
- Opening and closing procedures
- Kitchen equipment operation and maintenance
- Food preparation
- Ordering supplies
- Cooking
Timeline
Kitchen Supervisor
Tipsy Putt
04.2024 - 03.2026
Team Leader
Chic-Fil-A
11.2022 - 03.2024
General Manager
The Habit Burger Grill
04.2013 - 08.2022