MARIE-ANGE EBELI
Grafton,MA
Summary
Dynamic professional with strong problem-solving abilities and a commitment to continuous learning, complemented by exceptional communication skills. Eager to contribute to team success and drive positive outcomes through collaboration. Prepared to embrace new challenges and advance organizational goals with unwavering dedication and enthusiasm. A proactive mindset ensures readiness to adapt and thrive in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Policy Issue Specialist
Health Plans Inc
01.2024 - Current
- Review and process health insurance policy applications, ensuring accuracy and compliance with company guidelines and regulatory requirements.
- Maintain up-to-date knowledge of Health Plans Inc products, services, and policy issuance procedures.
- Adhere to all company policies, procedures, and compliance regulations to minimize risk and ensure data security.
- Provide support to other departments and assist with special projects or coverage as needed.
Consumer Loans Processor- Member Service Representative
Digital Federal Credit Union
11.2018 - 11.2023
- Assessed financial needs of new and existing members and fostered strong business relationships to achieve sales goals.
- Educated members on DCU products and services; opened new memberships, accounts, and loans.
- Processed loan requests, and verified documentation for loan closings.
- Conducted audits of membership applications, account maintenance forms, and loan files.
- Adhered to DCU policies and procedures to ensure regulatory compliance and minimize risk of fraud and loss.
- Provided coverage and support in the Information Center, and support departments as needed.
- Identified and recommended process improvements to enhance efficiency.
- Performed additional job-related duties as assigned.
Education
Masters - Accounting
Southern New Hampshire University
Manchester, New Hampshire11.2025
Bachelor of Science - Management
State University of New York, College at Plattsburgh
Plattsburgh, NY05.2018
Skills
- Proficient in Microsoft Office suite
- Bilingual in French and English
- Customer Service
Timeline
Policy Issue Specialist
Health Plans Inc
01.2024 - Current
Consumer Loans Processor- Member Service Representative
Digital Federal Credit Union
11.2018 - 11.2023
Bachelor of Science - Management
State University of New York, College at Plattsburgh
Masters - Accounting
Southern New Hampshire University
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