Detail-oriented Front Desk Representative with a proven track record in managing patient records and appointment systems. Committed to delivering exceptional customer service while upholding confidentiality and fostering a positive atmosphere.
Overview
10
10
years of professional experience
Work History
Style Consultant
Target
Waconia, Minnesota
02.2025 - Current
Help customers find clothing, shoes, accessories, and answer questions.
Set up and maintain displays, racks, mannequins, tables, and seasonal presentations according to Target's visual standards.
Other tasks are to replenish merchandise, maintain the fitting rooms, stay familiar with product knowledge, locate inventory for guests and team members, and offer checkout support, along with other support to team leads and team members.
Front Desk/Patient Service Representative
St Bonifacius Chiropractic
St Bonifacius, MN
08.2023 - 05.2025
Greet patients and check them in and out.
Answer phones, respond to questions, and schedule appointments.
Manage the daily appointment calendar, and confirm upcoming appointments.
Register new patients, and update insurance and contact information, collect co-pays, balances, and payments.
Call to verify insurance benefits, and help with basic insurance questions.
Other tasks included processing paperwork, intake forms, and updating patient records.
Help keep the reception area organized and welcoming, coordinate with the chiropractor, Chase, and handle basic office tasks such as scanning, filing, emails, printing, and data entry, while always maintaining patient confidentiality (HIPAA).
Kindergarten Assistant
Waconia Public Schools
Waconia, MN
07.2016 - 02.2023
Assisted teachers in implementing daily lesson plans and classroom activities.
Supported students with individual learning needs and personal development.
Organized classroom materials and maintained a tidy learning environment.
Facilitated group activities to promote teamwork and social skills among students.
Helped prepare instructional materials for various subjects and projects.
Supervised children during recess and other outside activities.