Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marie Champagne

Boynton Beach,FL

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

9
9
years of professional experience

Work History

Elderly Caregiver

WE CARE NURSE REGISTRY INC.
09.2023 - Current
  • Offered companionship and kindness to elderly patients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.

Floor Supervisor

Pga National Resort & Spa
01.2022 - 08.2023


  • Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
  • Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Ensured floors cleanliness and safety with consistent inspections and proactive maintenance tasks.

Bank Teller and Customer Service Representative

SOGEBANK (GENERAL SOCIETY OF BANK)
04.2015 - 11.2019
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Processed customer transactions promptly, minimizing wait times.
  • Educated customers on use of banking website and mobile apps.
  • Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients.
  • Maintained friendly and professional customer interactions.

Education

Bachelor of Management - Management

Thies University
Senegal, West Africa
03.2014

Skills

  • Documentation And Reporting
  • Customer Satisfaction
  • Team Leadership
  • Customer Relations
  • Professionalism and Courtesy
  • Money Handling
  • Customer relationship development
  • Patience and Empathy
  • Deposit and withdrawal management

Languages

Creole
Native or Bilingual
French
Native or Bilingual
English
Full Professional
Spanish
Elementary

Timeline

Elderly Caregiver

WE CARE NURSE REGISTRY INC.
09.2023 - Current

Floor Supervisor

Pga National Resort & Spa
01.2022 - 08.2023

Bank Teller and Customer Service Representative

SOGEBANK (GENERAL SOCIETY OF BANK)
04.2015 - 11.2019

Bachelor of Management - Management

Thies University

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Marie Champagne