Summary
Overview
Work History
Education
Skills
Soroptimist International Of The Americas
Timeline
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Marie Delos Santos

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player. Offering these skills and strong work ethic.

Overview

37
37
years of professional experience

Work History

Office Manager

Damen Medical Center
04.2014 - 12.2022
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
  • Created and implemented organizational policies and procedures.
  • Organized and updated databases, records and other information resources.
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking.

Office Assistant

Performance Medical
08.2004 - 09.2008
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Collaborated with various departments to complete assigned tasks.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Coordinated arrangements for office staff members to patients.

IT Specialist Assistant

Clark Refining & Marketing
05.1994 - 07.2004
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Increased customer service success rates by quickly resolving issues.
  • Completed daily logs for management review.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Trained Store Managers on office computers and software.

Data Entry Specialist

Clark Refining & Marketing
05.1994 - 07.2004
  • Completed data entry tasks with accuracy and efficiency.
  • Compiled data and reviewed information for accuracy prior to input.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Maintained files, records and chronologies of entry activities.
  • Identified data entry errors and reported to necessary departments.

Front Desk Receptionist

Clark Refining & Marketing
05.1994 - 07.2004
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Front Desk Medical Receptionist

Damen Medical Center
06.1986 - 03.1994
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

Associates of Computer Information Systems - Computer And Information Sciences

Computer Information Systems
Chicago, IL
05.1994

Skills

  • Administrative Support
  • Filing
  • Coordination
  • Microsoft Office
  • Insurance Eligibility Verifications
  • Customer and Client Relations
  • Data Entry Documentation
  • Prioritizing Patients
  • Phone Call Answering

Soroptimist International Of The Americas

Our Vision - Women and girls have the resources and opportunities to reach their full potential and live their dreams.


Our Mission - Soroptimist is a global volunteer organization that provides women and girls with access to the education and training they need to achieve economic empowerment.


Joined the group for 4 years and for 1 year was elected Vice President.

Timeline

Office Manager

Damen Medical Center
04.2014 - 12.2022

Office Assistant

Performance Medical
08.2004 - 09.2008

IT Specialist Assistant

Clark Refining & Marketing
05.1994 - 07.2004

Data Entry Specialist

Clark Refining & Marketing
05.1994 - 07.2004

Front Desk Receptionist

Clark Refining & Marketing
05.1994 - 07.2004

Front Desk Medical Receptionist

Damen Medical Center
06.1986 - 03.1994

Associates of Computer Information Systems - Computer And Information Sciences

Computer Information Systems

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Marie Delos Santos