Marie-Eliane Thelusma
Somersworth,NH
Summary
Energetically excelled as a Server/Bartender at Stoneface Brewing, showcasing exceptional customer service and sales expertise. Mastered multitasking, seamlessly managing multiple tables and enhancing guest experiences. Fostered strong relationships with regulars and proficiently handled cash, demonstrating a robust work ethic and safe food handling. Achieved efficient workflow through effective team collaboration.
Overview
5
5
years of professional experience
Work History
Server/ Bartender
Stoneface Brewing
Newington, NH
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Server/ Bartender
Omnium Brewing
Somersworth, NH
02.2023 - 02.2024
Key Holder
Saucony
Kittery, ME
09.2021 - 02.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Sales Associate
Banana Republic
Kittery, ME
09.2019 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Somersworth High School
Somersworth, NH06.2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- Menu Memorization
- Food Running
- Sales expertise
Timeline
Server/ Bartender
Stoneface Brewing
03.2024 - Current
Server/ Bartender
Omnium Brewing
02.2023 - 02.2024
Key Holder
Saucony
09.2021 - 02.2023
Sales Associate
Banana Republic
09.2019 - 09.2021
High School Diploma -
Somersworth High School